"My experience was excellent "
"Very satisfied with selection of cutouts."
"Ordered the cutest kitchen sign and was delighted with the quality and the speed of delivery. "
"Product is what I was looking for, quality looks good from picture."
"Very impressed with the speed by which Factory Direct Crafts responds to all my requirements. It's one of the first places I go to find best hobby supplies. The choices are varied, and the quality is high. The 'chat' option is fantastic and prompt.
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"I received excellent customer service from Nichole, one of your staff members, to get the exact measurements of a wreath I was considering. She not only answered my questions, she actually found the item I was interested in and took photos of it to help me out. As a result, I am purchasing the wreaths from your company. I was very impressed by the extra effort Nichole put into my inquiry. "
"Always very quick on getting it."
"You have a great selection of products. I do have one suggestion, however. When I signed in, I was given the opportunity for a $5 discount code that was good for one day at checkout if I entered my email address. I did and immediately got the code for checkout. However, when I tried to use it at checkout (which had already taken off the sale 20% discount), it took the $5 off, but deleted the 20% off sale discount price for the site. Then, when I tried to change the code back to the sale code because it was a bigger discount, I couldn't change it! I honestly believed that the $5 off was in addition to the 20% off sale price and was a special discount because I entered my email address, but apparently, I was mistaken. I ended up having to exit the site and go back in again and was able to get the 20% sale discount for my order."
"Everything I’ve ordered has been really good quality and holds up much better than I expected—I have the job of ordering decor for our church’s year round Christmas tree in our dining hall. I’ve been ordering picks, garland, etc., for a couple years now and the compliments keep coming! Ships quick! They never disappoint!!"
"Great selection of items with reasonable prices. "
"Love the beautiful Sea Breeze garlands. They look lovely on top of my kitchen cabinets….."
"Only my second time shopping here. Love how easy it is. Great quality products. Reasonable prices. "
"I encircled my green Cmas tree in pearls and crystals, and can’t find them anymore; luckily, I found y’all tonite and found a pretty close match to my desires. Just makes the tree “pop” when lights are on! Thanks for having what I need —-took about an hour to find you, BTW. Lol "
"Couldn’t find the perfect top hats for my snowmen, but they had them!!!"
"Now I don't know how to send this rating."