"I always check your website, but pretty much do most the ordering around Christmas. Have never been disappointed!"
"This is the third time I purchased and love their p0roduct, delivery, and service."
"I found an item I have been looking for for 2 years, the price was great and the shipping was lightening fast. I have given the website a good look and I will definitely be ordering more from this company in the future! Thank you so much."
"Quick and easy online transaction!!! Factory Direct has their act together!"
"Very clear webpage. Loved the 'Compare Size' tool."
"The gold glass cardinal ornaments sparkle! They arrived in great condition and are beautiful! Their design, depth of color and light catching glisten exceeded my expectations. Shortly after their arrival, I ordered the chickadees to match. "
"You are charging me 20% sales tax?????? You taxed the product AND the shipping cost????? On my 5.99 purchase you charged me REFUND MY MONEY
"
"Perfect! Was just what I needed for a project!!"
"Easy to navigate your site. Thanks "
"Easy ordering, quick delivery,"
"You should mention the eames ottoman is separate and does not come with the chair "
"Great service - Great delivery - Great products"
"Love the dollhouse miniatures. Wonderful people to deal with!"
"Just as a 1st time buyer it would have been nice to get a discount..."
"Great! From selection to checkout easy and fast!
"
A rep from Factory Direct Craft Supp, FDCSCustomerService, has responded:
“Please note your state requires to collect 8.5% tax, which is what was collected, to remit directly to your state. We hope this helps to clarify any questions you may have had. Please feel free to reach out if we can be of any further assistance.
”