"My name is Betty Daniels and I ordered some furniture from Factory Direct.
The Customer Experience Manager, Caitlin Rodrigeus helped me and I'm well pleased.

KUDOS TO YOU CAITLIN!!!!!
I AM IN LOVE with my furniture and I personally want to thank Caitlin Rodrigeus for all of her help. Thank you so much for your patience, your hard work and your dedication. I always felt like you were honest, up front and told me the TRUTH. After receiving DAMAGED Furniture, I was totally in dissatisfaction mode and was seriously thinking about not going with your company. After May, June and July went by, it was a NO for me. I didn’t understand the process and you explain it so clearly to me. I’m forever GRATEFUL for your assistance. You truly are the BEST EVER and YOU made me a believer. You were not trying to SELL me just anything but you worked hard and made adjustment to give me what I requested from your company. I recommend Caitlin to anyone who need some good furniture and EXCELLENT CUSTOMER SERVICE.
"

"I am a repeat customer and recommend this company every time I can. They are wonderful and so easy to work with. Do yourself a favor and buy your flooring here."

"Thank You Bryan! We ordered the bellagio rustic walnut laminate flooring. Great price! Service! The shipping was only 3 days from the time we ordered to receive our floors in Camden, NJ. Thanks again. "

"We ordered 2700 sq ft of the bellagio laminate. Saved over $ 2000.00 Great Prices! Order, Delivery and customer service was fantastic."

"We had the natural pine laminate flooring installed in my Real Estate Office. It turned out great!They offered the product we were looking for at a considerable discount from local retailers.Very Satisfied."