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Customer service:
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Return/Replacement policy:
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Verified
5/5

2017-02-01

Wonderful service first time user

"Doelivered early and kept Kringle formed of shipping and delivery."


Verified
5/5

2017-02-01

Customer Service

"Ashley was a great help with my order"


Verified
5/5

2017-02-01

Great!

"Cheaper than local walk-in stores, came very quickly. Good service; thank you."


Verified
5/5

2017-02-01

"This is my 1st air filter buy online. More size, Easy ordering and fast delivery. "


Verified
4/5

2017-01-31

Prices,prices,prices

"I wish that you got more for the money."


Verified
5/5

2017-01-31

Great!

"All as described and received promptly. "


Verified
5/5

2017-01-31

QUIK AND EASY

"I have placed three orders over the years. I am always amazed at how quickly the order arrives. The prices are great and the website is easy to navigate. Highly recommend this company."


Verified
5/5

2017-01-31

"Quick delivery-right to the door!"


Verified
5/5

2017-01-31

good job

"the filters came fast and fit perfect, with a good price. thank you!"


Verified
5/5

2017-01-31

Very good product and very reasonably priced

"This was the first time I ordered from Factory Direct Filters. The order was filled quickly, and delivery was on time. My initial impression is that these are as good a quality as brand names which cost considerably more. I told all my neighbours about Factory Direct Filters. And, the company is Canadian!!"


Verified
5/5

2017-01-31

Awesome

"Thank you for a great shipment "


Verified
5/5

2017-01-30

"I have ordered large 12 month filters on a couple of occasions. I couldn't find a less expensive equivalent filter anywhere. The customer service rep was able to find the filter size I needed based on a past order and then she looked for a coupon she could apply! Great quality, great price, fast shipping! "


Verified
5/5

2017-01-30

Great service

"My recent order was a reorder and the service was consistently great! A quality product and fast delivery. "


Verified
5/5

2017-01-30

New furnace hard to find replacement filters

"I could not find any retail outlets that carried my replacement size.
factory direct thank you for making my shopping experience easy.
"


Verified
5/5

2017-01-30

"Good product. Great and prompt service. Would recommend. "