"We have a Carrier furnace that has an odd filter size which of course we didn't even think about when the salesman was working us over. We were pleased to find that Factory Direct Filters had these odd ball sized filters in stock and shipped them promptly. We bought a case of 12 with an M13 rating and I'm pleased to say that they fit perfectly."
"When I received my filters I was not pleased to see the box had been crushed on one end therefore when I opened the box all 6 filters were damaged. The box did not have any packaging material and was flimsy. There should have been "Fragile" or "Do Not Crush" on the package. They will be able to be used with manipulation to get them flat again. I am just hoping they will lay flat when in the plenum. For what I saved buying them I would have paid more for not having damage. I can send pictures if wanted."
"Best price and free shipping"
"The site is so easy to use and very informative. Delivery was fast and free! The filters are well made, excellent quality and price beats every retail establishment we shopped. Truly a breath of fresh air...literally!"
"Dissatisfied with Fedex delivery technique"
"Easy shopping, ordering, and delivery. Can't ask for more."
"I looked at the photos of the filters on your site and they were solid in appearance but the ones I got have holes so big that I can see thru them! I don't think they will be as effective as I had imagined. I am somewhat disappointed overall. I also wasn't impressed to find the larger filter to be simply 2 filters joined together. I have a very expensive, environmentally friendly, geothermal system and keeping it healthy is of great importance to me.
I was pleased with the shipping speed but packaging wasn't enough to prevent one of the filters from being mushed on one area.
At these prices, for custom sizes, I just expected better quality.
May the Peace of Christ be with you,
Lexie Smith
I am so sorry! I have been sick and forgetting things. You got in touch with me right away and I dropped the ball. I will get thos photos tonight. Lexie"
"My furnace filter is an odd size.
A size that the home improvement stores don't carry.
Factory Direct Filters not only has the right size but has the right size in a variety of types.
Thanks Factory Direct Filters for being there for me."
"Received the filters quickly and in good condition. Price was best I found online or in stores. Will definitely buy from them again. Already told my neighbors. Really excellent service. Thank you."
"I have used many filters and bought many from different retailers and HVAC supply houses and these filters are by far the best I've ever used, you can't match these filters for quality and price with any brand out there. I highly recommend these filters to all my friends and customers and did I mention free delivery.... I mean really why in the world would you go any place else. Factory Direct Filters is the best place to buy high quality filters, get superb service and FREE SHIPPING... can you tell I love this place... Simply with out question the Best place to buy your filters... FIVE STAR ALL THE WAY. "
"I'm very satisfied with my experience. Best Price! NO shipping fees! Easy to order and got my order within a couple of days! "
"Price was good and I was very pleased with the quality of the filters. I accidentally ordered the wrong size. When I called about it, I got didn't have to go through a series of people or worse, machines, to get it resolved. The staff was helpful, polite and fluent with how to resolve the situation."
"Excellent selection and prompt service."
"Quality filters, fast delivery, and reasonable cost!"
" Wow! I ordered my filters for the first time on a Sunday, and received them by FedEx on Tuesday, two days later. I couldn't believe it. Shipment was perfect, contents undamaged. Too early to say if filters are good, but they fit the opening to my air-conditioner perfectly. I ordered the Merv 11 Filter for my townhouse. So far, great! "