"Quick delivery and fair price."
"Filters at a great price and fast shipping. Use the for all your filter needs."
"I buy 12 at a time and have always been satisfied."
"We have an odd size filter that is hard to find in local stores. Did an Internet search and found Factory Direct Filters and they had our size!"
"Received my order very quickly however filters were wrong size. I emailed Factory Direct and they assured me it was NOT A PROBLEM. Correct filters were sent that day at no charge. Thank you Factory Direct!"
"Received what I ordered on the promised delivery date. Can't ask for more than that"
"After waiting a week, and calling customer service twice, my filters had not been shipped. I just cancelled the order. I will admit, my money was refunded quickly. Too bad the filters weren't shipped as quickly.
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"I used to order from another company and thought I was getting good price till I found this company. Received my order timely and in good condition. $20 average price cheaper than what I was getting before. Thanks."
"I appreciate the convenience of selecting my filters online with delivery to my door. My furnace requires an odd size that is hard to find in local stores. I ordered during a holiday period (between Christmas and New Years), and I think it slowed down the processing of my order. There was a lag between the order confirmation and actual shipping that I attribute to the holidays. Received my order on Jan 13. Would have liked some type of email advising me of the delay, but I had to call and ask. Will continue to buy from Filter Direct, regardless."
"Ordered the filters on line and received them a few days later. Since the size I needed was unusual, I can not find them in any of the usual hardware stores so online is my only alternative. "
"great web site, good descriptions of products w/photos, easy to order & great prices !!"
"filters are cheesy and could not find a way to get the 5% discount with the promo code I applied."
" Did not find the right size filter for my air intake size in any store. I gave the required measurements of the opening and I received the proper filter size. I have used Factory direct in the past. Good website and easy to use. Would highly recommend this company. Shipping was as promised."
"I found the products I needed very easily on the website & I am pleased to say that the quality of the product & the price was Awesome! Will definitely order again."
"Pleased with Web ordering format, shipping and installation. Product appears superior. Sponge ring around the filter seals seating well."