"They arrived promptly and at a good price."

"I received damaged filters and was very disappointed. I called the customer service and explained what happened. The customer service I received was indeed very satisfactory. "

"We are very pleased with how our orders have been handled and also the products.
Thanks."

"You ask me to rate my experience with you and I haven't received the items, yet! I ordered humidifier cartridges from someone else at exactly the same time. They arrived a week ago. Your delivery times, in today's world, are ridiculous."

"Very good service, fast and correct."

"received order as promised "

"They had my size-I ordered-received 10% discount, then another 10% discount. The filters arrived earlier then expected-and they fit!! Previously, I had to order custom-made filters from other companies. "

"Have an odd ball ventilation filter size that I cannot find at local stores. Factory Direct Filters had this off size and got them to me. No more cutting down oversized filters to fit my non-standard duct size. Am extremely happy.

Richard"

"Received them within 3 days. Good service"

"Love this business. Very professional & has a wide spread of ANY filter you are looking for! Quick Service. It is very easy to find what you need, you make your selection, place your order, & WHAM! Your package is sitting on your front door step!! I get updates on their products through emails & special offers that are VERY Good and saves me a lot of money. LOVE IT! All businesses should operate like this."

"Order was shipped promptly. The quality of filters seem to be good.
We unfortunately received a partial damaged package. Upon contacting the customer service, it was replaced right away. Definitely will order from Factory Direct again. "

"My order came in perfect. No problems. Filters look great. "

"Did not look as well made as a previous purchase from another vendor."

"Easy to use. Would have preferred a larger selection of shipping choices"

"I appreciate the timely, no hassle delivery"