ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-03-04

Super Service

"Have a hard to find size, but they had it in stock and they were shipped immediately. Helpful when you realize you had used the last one and needed to replace.
"


Verified
5/5

2017-03-03

"order came promptly and was correct eat a good price."


Verified
5/5

2017-03-02

SIZE DOES NOT FIT ALL

"For years I have bought filters from stores that sold filters and were fairly close to me. And could not find or get a filter to fit my furnace. I would always have to bend it to get it in where it was suppose to go. Not quite right but the best I could do to make it stay there.
Since I found your company I now have the exact size to fit my furnace. The price is reasonable and free shipping too. What else could I ask for, I am a happy camper.
"


Verified
5/5

2017-03-02

"Ex service - very quick del. VERY SATISFIED
"


Verified
5/5

2017-03-02

"Fast service and great price"


Verified
5/5

2017-03-02

Couldn't be easier

"Website is easy to navigate and they have online chat help if you have an odd size filter like I do. Ships very fast."


Verified
5/5

2017-03-02

Great Filters

"Had a hard time finding the size filters I needed so went to Factory Direct. Got them within a week of ordering them. Very satisfied."


Verified
5/5

2017-03-01

Exact Fit!

"The filters were perfect for my needs and fit in the return unit like a glove. Even the air quality is better since I've put in your filters. Excellent product. My repeat business is a given."


Verified
5/5

2017-02-28

Very pleased!

"Customer service was very prompt ans responsive."


Verified
5/5

2017-02-28

One size apparently does not fit all!

"I am grateful that there is a place like Factory Direct filters where you can purchase the right size filter to meet all of your air handling needs. My custom filters arrived in a timely manner and we're a perfect fit. Look forward to dealing with this company again in the future and we'll gladly recommend this company to anyone in need."


Verified
5/5

2017-02-28

Glad I found them!

"Just moved into new home a couple of months ago and I needed to change out my filter for the first time. I have owned Carrier units in the past and was able to go to a local retailer to find the filter for my AC unit. I have a Carrier again, but it has an unusual size filter size and I could not find it at the traditional brick and mortar stores. So, I went to the internet and found Factory Direct Filters. They were the only website that carried the exact dimensions of my filter. Other sites had dimensions that were close but did not include the fractions so I was not comfortable ordering from them. i received the filters faster than promised, the quality seems very good and the price is right! I will see how the product performs and if it is as good as I think it is, I will continue to order from them in the future. I highly reccomend you give them a try!"


Verified
5/5

2017-02-28

Good air filters for good health

"Good filter good service. Teasonable price"


Verified
5/5

2017-02-28

Good Catch

"Website is clear and concise: Size and filter quality choice.
Price was fair, shipping as advertised.
Filter well made and fair price.
Very satisfied.
"


Verified
5/5

2017-02-27

"filters seem to be good quality and were shipped quickly."


Verified
5/5

2017-02-27

"Items just as described. Thank you."