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0.00/5

Verified
5/5

2016-11-02

"The filters fit just as expected!
Thanks!!
"


Verified
5/5

2016-11-02

"Filters arrived in a timely matter.
"


Verified
2/5

2016-11-02

Still no filters

"Ordered my filters and website said it would ship in 5 days. After no notice I inquired and they said shipment was delayed until 12 days after my order. I waited until then and an extra 3 days and inquired again since I still hadn't heard anything. Now I've been told they dont know when they will be shipped! They did offer me a discount for the inconvenience but not sure that's useful since I don't know if or when I'll ever get them! Very upsetting:("


Verified
5/5

2016-11-02

Makes Life Easier

"Really appreciate the ability to get custom sized furnace filters. I used to modify standard size filters and that really tore up my fingers."


Verified
5/5

2016-11-01

Happy in fla

"Arrived fast, fair price , good website"


Verified
5/5

2016-11-01

"Hard to find filters so like being able to find what we need when we need it."


Verified
5/5

2016-11-01

"We use these filters in place of the electronic air filter on our furnace that wore out in about 15 years. Seem to work just fine. Fast service."


Verified
4/5

2016-11-01

Crushed Filter Are Useless but Good Customer Support is Priceless.

"My mistake, I didn't need a filter right away so I waited to open the box from Factory Direct. I believe they need to rethink their packaging because all the filters inside are unusable, although the box looked better than the filters.
On the positive side, after calling and reporting the problem to their customer support they are replacing the damaged filters. Their Customer Support person, Seth, answered my call promptly, was apologetic and addressed the issue immediately. Just the mild inconvenience of waiting for new filters.
"

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Verified
5/5

2016-11-01

Fast shipping

"As ordered and fast delivery"


Verified
5/5

2016-11-01

Right product promptly delivered

"Competitively priced product and a user-friendly website. I'll buy from FDF again."


Verified
5/5

2016-11-01

Great to deal with.

"Very fast delivery and reasonably priced filters. Can get just about any size furnace filter you nee."


Verified
5/5

2016-11-01

"The order arrived when promised nicely packed."


Verified
5/5

2016-10-31

There are dimensions and there are the real dimensions

"A 20 by 25 by 5 has a series of "actual dimensions" of course matter. Not all 20 by 25 by 5 are created equal. Inches in some case."


Verified
5/5

2016-10-31

Happy.

"Item delivered as quickly and as described. happy customer!"


Verified
5/5

2016-10-31

"Good service and delivery serivice"