"I love the price, wide variety of filter options and the quick delivery! "
"The shipping container (box) was damaged and two filters were damaged."
"Easy process good service prompt shipment"
"I ended up ordering the wrong filters. I have email customer support twice and yet to get a response back or how to return and get the correct filters. "
"Had to search to find the exact size I needed, and Factory Direct had exactly what I needed."
"I ordered 6 filters (20x20x4) which delivered promptly however when I opened the box the filters were the wrong size. After contacting Factorydirectfilters and informing them of this and then sending them pictures of the filters and delivery box they quickly sent me a new order with the correct filters. They even told me to keep the 1st filters they sent. Now that is great customer service!!"
"It was hard finding my size filter at local home stores. Found this website, ordered my size and received order in just a few days. Happy with product, delivery, and price.
Will continue to order from this company."
"Fast shipping. Product looks great. Wish I would have known about this sooner. "
"ORDERED ONCE AND NEVER ORDERING FROM ANY OTHER COMPANY. QUALITY WAS OUTSTANDING AND GETTING THEM DELIVERED HERE ON TIME AND FREE DELIVERY IS JUST THEIR GUARANTEE THEY ARE THE BEST COMPANY OUT THERE!! CUSTOMER SERVICE POLITE AND KNOW WHAT THEY ARE DOING. "
"Excellent pricing, good communication and reasonable shipping time!"
"They sent me the wrong size filters but when contacted had the correct ones out the same day. Amazing customer service."
"My order was delivered fast the service was friendly and the order was a quality product at a great price "
"Prompt delivery and happy overall!"
"I have difficulty finding these odd sized filters for my home HVAC system. I usually have to drive around to 4 different places in town. It was very easy to find them on the website and nice to have them shipped right to my front door... plus the cost was much less through Factory Direct Filters. Fast shipping and the filters fit perfectly. Will order from here going forward."
"Fast shipping - good product."