"Took over a month to find out that they did not have product I ordered. When they did finally ship a product to me it was filters and I had ordered a thermostat. Waiting for a refund.
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"Filters were the most cost-effective, ordering was easy, and delivery was timely. Can't get better than that!"
"My filters arrived right on time. The box they shipped in was in perfect condition. So glad to have found your company on line. On line orders do not always turn out the way we wish they would however you take great care to be sure the customer gets what they pay for and check back to be sure all is well. I appreciate that."
"I'll keep buying from them"
"I looked everywhere for the 24" x 22" AC filters and I could not find a store that carried that size. I finally found them in the Factory Direct Filters website but I was skeptical purchasing them from a website that at the time, was totally unknown to me. However, after ordering the filters I was surprised at the speedy delivery as well as to the quality of the product. I will be ordering from Factory Direct Filters each time I need a new supply. I have found a great, reliable vendor and they now have a very loyal customer. I would definitely recommend Factory Direct to my friends. "
"The filters were at my house in only a few days. One of the new filters is already in my furnace. I am so glad that I can order them online as none of the big box home and hardware stores in my area carry my size. I don't know what I would do if I could not order them online."
"Everything is as represented, arrived on time and great price!"
"Time will tell, filters appear to do the job, very reasonable alternative... I will purchase additional filters."
"The fastest order delivery I ever experienced!"
"Very pleased with the product received and the excellent and prompt service. I might mention too that the price was the most competitive I found on the internet! I Have you in my favorites now for future orders."
"simple ordering and delivered as promised on time"
"Rubber filler on filter sides needed to be removed to fit filter chamber. Box packageing was not very resilient to travel damage, one filter was slightly crushed. Needed to repair inorder to install. Packaging was fragile. Filters appear to be lower quality than other offmarket brands."
"Great value and fast shipping what more can one say about HVAC filters :)"
"Fast and efficient . Thanks!"
"The only thing I would have liked was an acknowledgement by email of my order (maybe I missed it?) & a notice when it shipped."