"good price but shiping could have been faster"
"Couldn't find this size filter in any of the home improvement stores locally, so I ordered these on line.
Very happy with the quality and super pleased with the speed of delivery.
Would order again."
"I received the wrong filters. Then I could not get through to "residential customer service". After leaving a message and not hearing back, I get right through to the "business customer service" who then said they couldn't help me. So I'm still trying to get what I paid for and return $80 worth of filters I can't use and feel like since I'm not some big business, I don't get the same quality customer service. "
"Filters are so expensive. I try to buy once a year when there is a 20 to 30 percent discount. I contacted Factory Direct Filters and received exceptional customer service from one of their staff. Thanks to that person. I thought I would give this rating and satisfaction rating of five stars. Thanks Factory Direct Filters and staff for cost effective service. I wouldn't say my last experience is the every day experience. I've ask for this deal before via their customer service department with no response at all in the past. Are you really getting what you pay for?
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"Good quality filters delivered to my door cheaper than the big chain stores."
"Easy to order and quick delivery"
"No issues. Simple. Direct. "
"Filters are a click away. Quick efficent service at a resonable price. Yes l would inform my friends that this is the place to buy filters."
"Great product, fast shipping, overall good experience."
"The filters came promptly and without expense. None of the stores in my area had the correct size I needed. Buying in bulk means I'm set for 2 yrs."
"Typed in my size. Placed my order. It was delivered in perfect condition faster than they said. They fit well. Happy customer. "
"Easy to order, quick to ship!"
"they fit. this is a valid comment."
"Unfortunately, I ordered the wrong size filters. I received a quick response to my email and clear return instructions. Would definitely order again."
"these furnace filters will do the job however they are sub standard, even the sizing is not adequate to fit enclosure as the oem ones they claim to replace.... will not repeat this purchase"