"not good. received different sizes of shoes, which is clearly different than what I ordered."

"Site was frustrating. It required me to verify I was not a bot. When I was making a purchase I had to put my credit card information in twice because I changed the billing address. Also there is no category for slides, unlike most other shoe websites."

"sales reps in store were helpful"

"great good prices and selection of shoes"

"Usually, I am very happy with your site. However, I placed an order yesterday 12-17-17, and have not received a confirmation email. I check my account and it shows the purchase and that they are in the process of shipping, but I have no email that shows my purchase price, discounts applied and final total. Checking status only shows original price, no discounts or taxes."

"My experience today was very good."

"Excellent! The shoes were on sale and I got an online coupon when I logged into the site. Great deal and really easy!"

"Not good, could not find my shoe size 10.5 5E, 0r 6E"

"I enjoy shopping in-store at Famous Footwear. I've always had good customer service at the store, and the product is good. This is my first experience on the website and I'm disappointed that I had to find out last-minute that my shoe is out-of-stock. My next step is to call the nearest Famous Footwear store (100 miles away) to see if they have the type of shoe I want in-stock."

"Overall I was happy. But I think there needs to be more opinions of wide feet shoes for kids."

"Nothing but best sold and prices are the best by far!!!"

"I will know more tomorrow when I pick up my order and browse around the store."

"excellent site, very easy to find what I'm looking for"

"Wow! It was awesome! I figured I'd browse to see what was available, then go try things on at the store tomorrow. But with the handy size chart and measuring guide, plus the great photos showing items from all angles, I was able to find what I wanted, figure out my size, and get my new winter boots ordered right from my desk chair. Plus, setting up my online account (I was already a Rewards member) was so quick and easy! I can hardly wait for my boots to come--straight to my house! I can't remember a more wonderful online shopping experience!"

"I normally have no issues with famous footwear but due to my order issues today I'm not sure if I'll order again."