"Lame Customer Service at the Livonia. Michigan Store. Unhelpful staff."

"Excellent, until the purchased items did not arrive as stated when the parcel was tracked."

"It was great. I found what wanted for a better price."

"As shoes are not a daily priority, when I do explore what FF has to offer. I would prefer a WOW factor to excite me into action. Price and perks might do that."

"Overall I like Famous Footwear - I HATE buy one get 2nd half off. I walk out of the store. I will buy from you all day long at a 25% discount as long as I don't have to buy a 2nd pair of shoes. I boycott buy 1 Get 1 stores."

"it's great I love the rewards"

"I love shopping at famous footwear, great prices and easy navigate the website."

"good prices and great help when inits stores"

"I like this store since it was trendy styles that's why it's my go-to, but they should offer way more discounts."

"Was disappointed that the coupon I wanted to use had expired."

"it was fine but could not find what I think I wanted"

"site is hard to navigate and slow"

"horrible, needs to be an easier way to to cancel acct and delete rewards acct"

"all winter boots should state weather resistant, waterproof etc. in their description!"

"When I look at a different color of the same style and then try and go back to the menu page it takes me back to the previous color I looked at first instead of the menu. It's annoying."