"I have always had a good experience, although my kids don't always find what they are looking for:("

"no a happy camper...checkout site not working properly"

"Experience is usually good. I was looking on line to get an idea of what i might see in the store. Mostly trying to narrow my choices and save time."

"I like the stores and sales people are very helpful"

"I've always been pleased with Famous Footwear."

"Purchased girl's shoes at store; still need to purchase boy's shoes when he decides which ones he will wear since 'character' shoes not available in his size. I like your selection both in store and online."

"I'd like to see you carry J-41 sneakers again."

"The deals are nice, and things were easy to find."

"Your store is well organized as well as your website."

"Was very pleased with the choices. Lady that checked me out was VERY pleasant and helpful."

"I wanted Nike Shox Nirana shoe, as it is the only sports shoe that I wear, because I have serious back problems and this is the only shoe that keeps my back from hurting while walking. I did not see any available on your site. It is now very difficult to find the style that I need."

"This survey is TOO LONG. The FF website loads too slow. The shopping cart crashed and I had to start over again when I choose Paypal as my checkout. the next time I chose proceed to payment and THEN selected Paypal and it worked. Converse shoes in different colors have different prices. Fine. BUT MAKE IT SO I DON'T HAVE TO GO THRU EACH FRICKIN' COLOR TO FIND THE PRICE. It should pop up when i hover over the color!!!!!!!!!!!!"

"you'llmake a product then you don't make it any more"

"The experience was great and was very easy to look around and get an idea of what I'm looking for, for the new school year."

"love famous footwear and your deals."