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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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Verified Famous Footwear Shopper
Verified
4/5

2017-06-21

"was not finding rocker soles or found shoes too expensive for my budget"


Verified Famous Footwear Shopper
Verified
5/5

2017-06-21

"I would love to see more variety in shoes."


Verified Famous Footwear Shopper
Verified
5/5

2017-06-21

"Always good. I enjoy looking and reading about each product to see if fits my needs."


Verified Famous Footwear Shopper
Verified
5/5

2017-06-21

"Famous has been my preferred footwear shop!"


Verified
3/5

2017-06-21

Lots of options, priced a little high though

"I love the selection on FamousFootwear.com but the prices (I think) should be lower. Many styles are available only online, but it seems that an Outlet store would have the same pricing on those available.
Still, it's fun to "window shop", put a bunch of shoes in your cart and thin them later.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Famous Footwear Shopper
Verified
4/5

2017-06-20

"pretty good, I knew what I wanted and just ordered it."


Verified Famous Footwear Shopper
Verified
1/5

2017-06-20

"Poor selection of men's loafers, except for the one out of stock."


Verified Famous Footwear Shopper
Verified
4/5

2017-06-20

"I've used the website multiple times, wish there was an easier way to know how the shoe would fit/expected size other than reading conflicting customer reviews. Ended up buying two pairs with the expectation of returning the pair that doesn't fit as well because there are more options online than in the stores. I would rather go to the store and try the shoes on but the selection and size availability isn't there. I can typically find what I am looking for on the website but can't find it in the store to try it on. I've had to return shoes because they didn't fit as expected despite spending lots of time researching and reading reviews."


Verified Famous Footwear Shopper
Verified
5/5

2017-06-20

"Don't want to pay shipping why can't you send it to the store?? I would buy the sandals otherwise. forget about paying shipping throws the sale price out the window."


Verified Famous Footwear Shopper
Verified
3/5

2017-06-20

"Excellent choice of products"


Verified Famous Footwear Shopper
Verified
5/5

2017-06-20

"Just signed up for the first time. Easy and convenient for order the shoes I love."


Verified Famous Footwear Shopper
Verified
5/5

2017-06-20

"Very quick response time, options exceed expectations."


Verified Famous Footwear Shopper
Verified
1/5

2017-06-20

"You guys ****! Why should I drive nearly 40 miles round-trip HOPING to find wide shoes...and, now, you won't even let me pay before trying them on? Crazy!!!!"


Verified Famous Footwear Shopper
Verified
5/5

2017-06-19

"Good. No serious problems."


Verified Famous Footwear Shopper
Verified
5/5

2017-06-19

"My primary reason for visiting the site today was to make a purchase (I bought a pair of shoes earlier in the day and decided to buy another color but I do not live near a store). After I made my purchase I decided to browse the site and found it to be the best organized retail website I have visited. Very easy to sort through products based on type/size, I am extremely impressed and honestly have never felt so positively about an online retail site before. I also am a fan of the ability to see previous purchases if you are a rewards member. I haven't seen that option before and I really like it and think it could prove to be useful in the future regarding brands and such."