"SOMETIMES THE AGENT DOES NOT HAVE THE ANSWER TO CERTAIN QUESTIONS ."

"I am disappointed with the lack of specificity in filtering shoe types. Providing a list of famous or well-known shoe brands is helpful; however, I was expecting that there would be a filter that would clarify shoe types. Casual and Dress categories is too broad."

"I have been shopping here for several years (both online and in stores). I have always been happy with my purchases and treatment."

"It was great. My problem is that I really need to try on shoes before purchasing them."

"i AM A MEMBER, BUT MY CARD WILL NOT WORK ON-LINE SHOPPING. VERY FRUSTRATING. HAVE TRIED MULTIPLE TIMES. EVEN HAD A EMPLOYEE AT A STOREE HELP ME. IT MUST BE SOMETHING WITH MY PASSWORD. I ONLY BUY SKECHERS, AND ONLY FROM FAMOUS FOOT WEAR SO I KNOW I AM MISSING OUT IN POINTS. COULD SOME ONE PLEASE HELP?"

"shoes on sale are generally unavailable in stores"

"Salespeople at store were extremely helpful."

"I've purchased from Famous Footwear in the past but never from online. This will be the first time and the only reason I chose to purchase online is because of return to store ability, if necessary."

"It was amazing! No complaints."

"as I said a few times already, this site needs some work. I buy a lot of shoes. I also have been very disappointed with the stores selections as well."

"I visted a store in Keene NH. staff was dim. alomost no Saucony stock!! store was poorly laid out"

"I went to our local store, Rio Grande, NJ but they weren't very helpful in the store. I wanted to look on the top of the display where there were other sizes, but the girl was not interested in looking. All she said was they could order and send to my house. So they lost out on a $65.00 sale. I don't want to order online with out trying them on. And also pay for shipping. So I will find them else where."

"Love the place just hoped for better prices."

"I always get great deals on sneakers when they are on sale."

"Very courteous service, will return shoe that is too big."