"I enjoy shopping on the site, shoes I order are very comfortable, I would recommend the shoes"

"Over all I really like Famous Footwear, but I am regretting I made the commitment to do this survey. It gave me instructions it wouldn't appear until after I shopped, it also stated it was a short survey. This is not a short survey."

"I appreciate the lower prices on good quality shoes."

"My online experience was far less than optimal."

"Online carries better styles, wider variety of a selection, most of all better prices & bargains."

"I love Famous Footwear and have told MANY PEOPLE.....i think you need to advertise more; many people never heard of your store."

"I have always been satisfied with your shoes."

"It was great, I bought more than I had planned"

"its ok and gives me an idea on what is there and what i want to try"

"my general experience was very good the site is easy to read and maneuver through. the graphics were great it they made it easy for me to see details that are important to me such as shape and style of the front of shoes as well as the insole and sole of each product.this website is extremely easy and comfortable to shop."

"In store experience - purchased great shoes, GREAT customer service (Capitola Calif). Website on computer - Well done, needs no improvement! Perfect as is!"

"EXCELLENT MY SON DON'T COMPLAIN OF HIS SHOES NOT FETING OR HURTING HIM."

"Two major problems with website: 1. unable to scroll through different screen shot images of selected sandals (only able to see the first image) 2. I only found out an item was out of stock when I clicked the final payment checkout button... very discouraging after a lot of online selection effort."

"I miss the large couch which was in my local store.....it made trying on multiple pairs so much easier. I bought more shoes when that was the case."

"i am waiting for a discount coupon like the birthday coupon"