"It is nice to be able to shop on my computer. Typically I pick items that I am interested in purchasing and hold them in my cart."
"I love the quality of shoes at Famous Footwear. I would rather buy online because the staff in store are generally are very immature and interested in their telephones and are difficult to track down for. My biggest concern is about sizing and having to return shoes and the back and forth of it all but I do really like the web site."
"i love to visit famous footwear"
"not as good as i hoped for"
"Love to shop at Famous Footwear."
"This site offers a great choice of shoes at good prices but I regret the fact that I can't purchase online because we can only purchase online if we live in United States"
"have had nothing but good luck great shoes"
"Again - rewards are not actually rewards if you have to call someone to get the points used; During business hours only. Some people cannot make personal phone calls during business hours."
"I like the people at the stores very helpful, however to correct an email on this site is bad."
"tried the site as a last resort to find a wide width women's shoes"
"My general experience is always good. If I can't find something the day I go in I will ask an employee and their next shipment for shoes that the store didn't have that I wanted. I then go back to the store to buy the shoes that I wanted the first time."
"i like the cheaper prices in the store then other shoe stores"
"I am upset. I normally buy 2 pair of the same shoe when I come on. Last order in Nov, I got the wrong size (don't think it was my fault but not sure). Returned...but I wanted an exchange. I paid $15 for shipping to return and did not get near the deal I had purchased in the first place. Been waiting for another similar deal to just start over with 2 new pairs (buy one, get one half off with free shipping)...there has not been one in a long time. Disappointed. ****@****"
"I prefer to shop in a store. Selection in store varies. Only the charcoal DRIGO is available. Why? Meagan in the Westwood, MA store was very helpful today."
"Customer satisfaction is put front and center."