"My general experience with Famous Footwear has been good."

"I think that the website is well designed."

"No very happy at all. Have been a customer for a while now. When my shipment arrived one pair of shoes did not come in a box. the other one didn't have a lid on it a"

"very good, more options online"

"Great place to get shoes, good deals and quality shoes"

"Really appreciate the service of phone order representive and quality of these shoes"

"My experience, as usual, was very good! Had trouble getting the printable coupons for an upcoming store visit-I live 300 miles from a Famous Footwear! and wear only the Skechers w/ memory foam due to foot problems, so am heading there next week to buy more!!"

"Went to famous Footwear located in prince Kuhio Plaza,I was very disappointed in the customer service associate approached me let me know about the sale going on in store. Than I find a pair of shoes and I 'am walking around looking for another to get the BOGO deal also comparing prices and associate comes up to me and grabs the box right out of my hand saying she will hold it for me. Service was rude I felt uncomfortable and like she was treating me as if I were going to steal! Never again am I coming here! I am a loyal customer of 7 years and I and my family will not be returning."

"It was an excellent experience."

"It was easy but they just don't have my size in stock right now."

"So far, we have had a positive experience. We need larger sizes and Famous Footwear carries them."

"I wish there was something to help me pick an appropriate running shoe for me."

"The shoes that my son chose were never shipped. He only asked for one thing in particular for back to school and it was those shoes. FF somehow forgot to ship them despite printing the label and telling me they would arrive 3 days ago and now they are now out of stock and I have to break his little heart and tell him that I got him some other pair. It is disappointing because his siblings asked for so many specific things and his one thing is the only item that never came in. Also, the Nike shoes that I ordered for my other child were 1 and a half sizes bigger than the Nikes he was wearing when I placed the order yet the bigger sized shoes shipped by FF don't fit? I will have to go to the FF at Katy Mills mall and exchange one pair and pick up the pair that wasn't really what my kiddo wanted. Not the best first impression...."

"I love shopping for Leisa sandals at your website."

"very disappointed in the websiteI primarily shop online and don't experience stuff like this often"