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Customer service:
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Return/Replacement policy:
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Verified Famous Footwear Shopper
Verified
5/5

2018-07-02

"I love shopping at Famous Footwear! I am a Gold Member and I have 3 boys plus myself to shoe shop for being a member saves me $!"


Verified Famous Footwear Shopper
Verified
5/5

2018-07-01

"I have always appreciated your expert customer service and the quality of your products"


Verified Famous Footwear Shopper
Verified
5/5

2018-07-01

"I love this store and the website helps me to narrow down what I am looking for."


Verified Famous Footwear Shopper
Verified
5/5

2018-07-01

"love the site, wish you could use more than one coupon. I have a birthday coupon"


Verified Famous Footwear Shopper
Verified
4/5

2018-07-01

"Found 4 pair of shoes...shipping charges caused a problem. Had to purchase more shoes for a measly 62 cents."


Verified Famous Footwear Shopper
Verified
1/5

2018-06-30

"I do not right any reviews here. I have an emergency need to buy sandals today, immediately, not that I would ever buy anything because of holidays, coupons or any other such atrocity. In fact, years ago I bought excellent slip-in black shoes without back and covered toes by Nike (ventilated top) and they are not on sale anymore. those were the best shoes, but like everything else, only and exclusively junk is sold everywhere"


Verified Famous Footwear Shopper
Verified
5/5

2018-06-30

"good selection and good value"


Verified Famous Footwear Shopper
Verified
1/5

2018-06-30

"One of the worst that I have ever experienced! Figure out your technical difficulties!!"


Verified Famous Footwear Shopper
Verified
2/5

2018-06-30

"bad, search criteria on left side does not respond, or not in timely matter (> 6 sec ). Not quite sure of definition of style shoes."


Verified Famous Footwear Shopper
Verified
1/5

2018-06-30

"Awful website. Kept crashing and load time was far to long if it ever loaded."


Verified Famous Footwear Shopper
Verified
4/5

2018-06-29

"I was applying online to be a store associate. Everything went well until I got to the work history section. I was trying to talk specifically about duties I had in past jobs but it would only let me go on if I did not. Otherwise it went well."


Verified Famous Footwear Shopper
Verified
5/5

2018-06-29

"Not a first time visitor. You have a great selection of shoes"


Verified Famous Footwear Shopper
Verified
2/5

2018-06-29

"Website is not working properly."


Verified Famous Footwear Shopper
Verified
5/5

2018-06-29

"Really like the Asics shoes I order they fit right at the get go. But this time I ordered a medium shoe and came wide. I can't wear a wide shoe. I took it back to the store (Ottumwa, Iowa) and the gal there was EXTREMELY HELPFUL AND FRIENDLY about making the return. The reordered shoe came same style and it was a wide again. Not happy at all. I have to make time to go to the store because I don't live close to one that was why I ordered on line. Now I have to make my second trip to a store to get this taken care of. Make a mistake first time okay it happens but do it again a second time that is totally uncalled for. NOT HAPPY AT ALL."


Verified Famous Footwear Shopper
Verified
1/5

2018-06-28

"will depend on whether information I was give is accurate"