"People who work there always seem to be very friendly and attentive."

"I am always pleased with FF - especially the staff at stores and the customer service. Shoes are shipped to my house very quickly. Returns and exchanges are easy. Love FF."

"Ordered shoes on 05/10/18 today is 06/01/18 still have not received shoes order number ***-***-**** wth"

"I like the site. I can find exactly what I am looking for fairly easy."

"I have ordered on-line before, generally with no problems finding the shoes I'm looking for"

"love the site easy to access"

"I'm quite happy with the ease of shopping on line today. I normally like to shop for shoes in a store to try them on first, and only shopped on line because I wanted a different color of the sandal I had already purchased in the store. To save money on shipping, I will be picking it up at the local store."

"i really Caroline she really nice helpful"

"So easy to navigate your site with fast response, which I very,very, much appreciate. Can't wait to receive them in the mail. Thanks so much......Jeanie Timm, Lyndon,KS"

"In store selection is too limited."

"Fairly well. It is easier to be in the store for sizing and knowing comfort, rather than online shopping (time commitment, shipping difficulties)"

"The staff members were friendly and they helped me with what i was looking for."

"Pretty good experience but there arent very many actually decent sales or coupons."

"I am not happy with purchasing online this is the 2nd time there have been problems when ordering."

"I haven't done nothing on the website yet"