"Appreciate being able to see shoes without having to come into a store and that I can return an online purchase at a store"

"It was not good. The store only had pointy unrealistic athletic shoes for children. Even for kids that do not have a wide foot."

"I am very happy with my shopping at Famous Footwear. I research items online and then go to the nearest store to us. Always great customer service at the Keizer Station Location."

"I love Famous Footwear!Every time I shop on line or in the store,my experience is good"

"I like buying shoes in store. But was not available in store. I knew this would turn out bad."

"It is difficult to find wide width women's shoes where there is a variety of styles and colors, so it's disappointing when I find some I like but the site is not making it user friendly. If it's hard to navigate I don't trust purchasing. All I need is for the website to get stuck loading when I'm checking out. No thanks."

"Famous Footwear has won me over to be my Primary (only) shoe store for all my Shoe Shopping needs - mostly for the customer service at the store - the ease of the website and the informative emails only add to my resolve in buying from Famous Footwear."

"I was a little upset regarding doing an online order to pick up at store and then store could not fill order. The order was cancelled instead asking me if I just wanted to have it delivered to my home."

"Great. I/We have had good luck buying from You, over the years."

"Usually works fine, but not this time"

"Not enough selection of color or sizes (wide width). Need to use lighter colors when providing snap shots of the features of the shoe/boot. It's very hard to see some features in a picture when the shoe is all black."

"I love browsing at what is new and or available. Then I like to shop at the store where I can ask questions and get immediate answers to my questions."

"I always check the site for what I am looking for then I go to the store. If what I am looking for is not found then I order online. But I typically like to try on my shoes first. Although I have purchased from you in the past ."

"the wide selection is great"

"This website is so user friendly! I love how what I am looking for is so easy to access. The pick up in the store option is incredible."