"Always have been very good."

"I love FF. I can find shoes for the whole family. My shoes need to be wide and my granddaughter's need to be 2narrow (women's sizes). I love the quality and I can take my time looking. I bought many pairs of shoes in the last 3 months for all my family, and they all fit. I have found a store within an hours drive and love to stop in there. My friend bought boots there. I am so excited to find shoes in the right sizes that actually fit. I have been telling everyone about FF."

"we've shopped famous footwear stores for years. we now live out in the sticks, so to speak, and getting to a famous footwear store is a long drive. as far as website shopping, you got one of those annoying websites that try to do to much. keep it basic...the shoes will sell themselves. don't feel bad, i usually close websites that are too much trouble. to me its a shopping experience, not a cool website experience. plus i was really bummed you didn't have skecher work boots in wide widths."

"I saw a boot after a recent visit to a store which didn't have my size, therefore after seeing an email with a birthday coupon I forgot I had, I searched for the boot I really liked and was so elated that my size was available on line."

"The store have a cool stock, i liked."

"Easy to navigate for a non=techie."

"Does not carry my sizes and width in shoes"

"I'm not sure how to shop for what my Dad needs."

"Like that you can return to store & pick up there - personnel in stores are always very friendly & professional - good hiring practices, obviously!"

"use stop here all the time very unhappy that you no longer carry what I need"

"Liked it. Staff was friendly."

"my experience was great and customer service was very helpful"

"Good. I really like the ability to search by size for boots for my grandson away at school and send them directly to him."

"It was positive except that I was looking for there to be a filter for lace-up shoes that were not sneakers"

"i found what I was looking for, good variety, reasonable prices, and stock availiability"