ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

soy
Verified
1/5

2018-05-22

Never delivered

"After one month they told me they have the product out of stock. Yeah, thanks…"


Verified
3/5

2018-05-22

Too slow

"Very good products bit bad packaging and very slow delivery with paid e-packet"


Verified
1/5

2018-05-22

Sneaky delivery dates

"They lied and said they had it in stock they couldn't get it and stock for a month, they kept pushing my delivery date back secretly for a month and a half"


Verified
1/5

2018-05-22

Still too slow.

"Fasttech still slower than other Chinese web shops like in 2014! The shipping is awfully slow! The shipping time estimation is a joke!"


Verified
5/5

2018-05-22

perfect

"okokokokokokokokokokokokok"


Verified
5/5

2015-07-30

Excellent service!

"Best value on the internet for most vaping products. Orders usually arrive fast and in perfect condition. If there are any problems, FastTech has a fabulous customer service department who contact you proactively. They're always prompt and polite, and leave you to close your ticket once you're satisfied. Highly recommended retailer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2018-05-22

See below

"Very slow shipping, not enough product info especially when it is a small product such as driptip - no sizes.
Lots of products have no live photos, no color info or random colors.
"


Verified
1/5

2018-05-22

too late delivery

"the product I received the first week of April is still not reaching the elite and I can not watch the product because the tracking number is not available, it takes almost two months to get the product, it is too late .."


Verified
1/5

2018-05-22

waiting time horrendous

"still waiting for a delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-05-22

their timeframes are not very accuratte

"they are always off on the timeframes and never accurate with the restocking timeframes"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-05-22

"tres bon site.le moins la livraison un peu longue. bon produit."


Verified
1/5

2018-05-22

I didnt get my stuff

"Im waiting for my order from 24.04.2018"


Verified
5/5

2018-05-22

Everythings fine

"Great item. Fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-04

Top Notch !!!

"At first i was a bit reluctant but after my first purchase i can say i'm a FastTech junkie.
This company delivers !!!
And on top of that, especially for such a big company, they're SERIOUS on customer support even towards consumer level clients. They always answer within 2hrs and handle your case to satisfaction.
The free global shipping (with enough payed options to serve everyone's needs) just tops it off into oblivion.
My go to shop for all my vapegear providing i have the time to wait for delivery from China
5 stars eventhough they should have a european warehouse for faster deliver (6 stars).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-22

Well packed

"Item was well packed and very nicw"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges