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Verified
5/5

2015-04-02

"I WORKED WITH A TECH NAME MARALYN, SHE WAS SO PATIENT, SHE DID NOT GET OFF THE COMPUTER WITH ME, AND SHOW ME DETAIL BY DETAIL WHAT SHE WAS GOING TO DO, AND WILL ONLY DO IT IF IT WAS OKAY WITH ME, SHE STOP MY POP UP, INSTALLED ADBLOCKER RAN THERE TECH STUFF AND THEN FOLLOWED UP WITH ME AND GAVE ME HER PERSONAL EMAIL SO I WON;T HAVE TO WAIT ON A CALL QUE WHEN I NEEDED ASSISTANT. I AM GREATFUL FOR HER, SHE WAS PATIENT AND KIND AND RECENTLY MADE SURE WHILE BEING ON THE PHONE WITH ME SHE MADE IT CLEAR THAT I WILL NOT TOUCH ANYTHING THAT I ASKED HER NOT TO, WE EVEN SPOKE OF OUR CHILDREN, NOT LIKE SOME COMPANIES THAT IGNORE YOU AND LEAVE YOU WAITING FOREVER, AND WHEN SAID AND DONE I WAS ABLE TO PLAY MY GAMES WITH NO FURTHER ISSUES. TO TOP IT OFF SHE SENT ME HER EMAIL IN WHICH IF I NEED HER I CAN CONTACT HER DIRECTLY. THIS IS HOW I FEEL ABOUT HER:Marilyn Antonsanti- was very pleasant and willing to work out any problems that we may have had. She even called me to let me know that my computer is done I love her for her kindness and honesty."

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Verified
5/5

2014-12-06

"Cahlin D worked with me and did excellent work."

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Verified
5/5

2014-12-03

"I have dealt with a number of people, Kevin, Hamlin, Will and2 different Edwards. they have all be very helpful, took me through every step and were patient with me. I at first was not sure about them but they have been great.
"

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Verified
5/5

2014-12-03

"Cahlin D helped me. I want to compliment Cahlin for the work he did for me. He was very professional and had the patience of a saint. This was an ongoing problem but he took the time out of his busy night and made sure he got it fixed for me. I can only say he is an asset to your company
and deserves a note of thanks. Please be sure to tell him how happy he made me by doing the right thing. He is great!
"

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Verified
5/5

2014-11-28

"I spoke to Cahlin D., who resolved all of my issues in a courteous manner. I asked him about rewriting the review I had sent in, in which I had recorded 7's because of an unexplained charge on my credit card. If there had been no charge problem, I would have given 10's, since all people with whom I spoke were courteous and helpful, so please change the review accordingly. Since I asked about rewriting the review, the answer to the question below is "no"."

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Verified
5/5

2014-11-05

"Winthrop Augustine was the techie that helped me. He was patient, knowledgeable and thorough. I can't say enough good things about FastFix 123. I've had occasion to use their services more than once and am always satisfied. I like to keep jobs here in the US and this is one really good company that is doing that! "

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Verified
5/5

2014-11-02

"Winthrop Augustine was very helpfull and very respectful. i am pleased with his professionalism and performance as my technician. this gentleman did an outstanding job fixing my computer and was very keen on educating me about the process! thank you so much winnie!"

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Verified
5/5

2014-10-31

"I dealt with Alonzo and Brandon. They were professional, knowledgable, and helpful with some serious problems I had with malware on my computer. I a nutshell, they were able to find, fix and install Webroot. I was quite happy with their services and the results they provided. They definitely deserve a raise."

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Verified
5/5

2014-10-30

"Winthrop Augustine provided fantastic service. Honestly I was skeptical about this service and the people, I thought this was fake service.

Winthrop proved me wrong... we spent couple hours solving my issue with my printer and more. I even lost my CD for the printer softaware to get it re-install and he went all the way and pull it out of the internet and re-install it, set it up, and made sure things were running to my satisfaction.

I will recommend him and the company to anyone with trouble in the computer..it was worth it!!!!
"

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Verified
5/5

2014-10-29

"Winthrop Augustine help me. excellent service. very satisfied."

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Verified
1/5

2014-10-23

"This is a scam people. Most of you likely did not have problems with your computer, but they "fixed" them anyway for a nice fee. They load the adware onto your computer (unbeknownst to you and without your permission) and then their ad pops up telling you there are issues. They charge you an initial fee and then tell you of all the thing wrong that can be fixed for a greater fee. Sound familiar? They prey on your lack of computer knowledge. This is incredibly unethical, although probably not illegal (although installing adware on your computer without permission may be). Who wants to join me in a class action."

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Verified
5/5

2014-10-23

"tech eddy:


CANNOT tell you how extremely pleased I am w/Edd;y's help; he is EXTREMELY helpful, professional, and PATIRNT w/an old 81 year old...
"

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Verified
5/5

2014-10-22

"Ron H. Tech
I was very pleased with the service, I was also grateful for all the help Ron could give me, overall good job!
"

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Verified
5/5

2014-10-22

"Tech Rae was a miracle worker today. He was able to correct my computer problems after 6 other techs were not being able to help me. I am a satisfied customer as a result of his expertise....I suggest you give a RAISE....Sincerely, Carol Lee Johnston"

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Verified
5/5

2014-10-19

"My Technician was William Sanders."

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