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5/5

2016-12-11

another good order

"we order some pan cleaners for our hotel, along with safe clean coil cleaner. products work great"

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5/5

2016-12-05

These guys are great

"Been ordering for a while and always receive my items on time. I needed and item expedited and emailed them. They were able to ship same day. Happy customer"

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1/5

2016-10-21

First order easy, second not so much

"Reordered filters from Filterace since the first order was uneventful. This time I received a tracking number immediately but they never shipped. I left a message four days later to see what was the delay and it took a few days later and a couple more messages to find out they are out of stock. Currently waiting for a refund. Very lacking in customer service."

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5/5

2016-10-09

Great site, Very helpful people

"Were a company who orders lots of HVAC maintenance related items from Filterace. We ordered from them from there beginning over 13 years ago. They processed over 110,000 orders. I know there customer service people. All very helpful. Maybe Filterace should register to Resellerratings. If they did they would have 99.9% and 5 star reviews when given there been in business for over 10years. They are more geared more for company's then individual people."

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2/5

2016-06-17

2 day shipping does not mean 2 day shipping

"I ordered something for 2 Day Fed Ex delivery. Did not receive it. Contacted Filter Ace. Said you have to figure in the 1-5 day process time. There website said 1-3 days. Took a week for my pump to get to me. They would not return my shipping cost. Even offered to pay for the regular shipping.

Do not expect to get something from this company quick shipped. I guess they drop ship most of their items from other companies. They should take any item that they do not have on hand and not offer 2 day shipping.
"

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Verified
5/5

2015-09-21

"Not many reviews, but company has been around for a while. Felt i should say very honest company. Were happy. FedEx had some issues once. There ground people are different."

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Verified
5/5

2014-08-05

"great selection on airfilters. The 3M brand is great with NSF ratings. You get what you pay for. Great company and price"

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Verified
5/5

2013-10-24

"nice store, we purchase all our water filters from them for years."

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Verified
5/5

2012-06-25

"Filterace helped us with our condensate pump problems and we purchased some filters as well."

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Verified
5/5

2011-06-04

"Great store, and helpfull store. Good pricing on volume"

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Verified
5/5

2011-03-08

"Great water filter for my Little Butler Franke filter system. 3rd order, one order with damage and resolved quikly. Great support."

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Verified
5/5

2010-12-07

"FilteaAce is an excellent company to buy from. Their prices are reasonable and the products are excellent quality. My order was shipped immediately and it arrived in good condition. I highly recommend this company to everyone."

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Verified
5/5

2010-12-02

"Were a large facility with many needs for filterace products, water filters, airfilters and IAQ products. We have been buying for 3 years now. Never any issues. Great team. Know your products becuase there is many to choose from."

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Verified
5/5

2010-12-01

"i bought a clearvue condensate pump. recieved the pump fast.the service at filterace.com were great"

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Verified
5/5

2010-11-24

"Filter ordered on friday and received following wednesday. earlier than expected. good service. fast shipping. overall good experience. "

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