Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
"It was quick to find the product I wanted. I trust it'll be the correct product and if so it'll save me more than 50% off each filter."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
n/a
"good experience............"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"GOOD SERVICE-----EXCELLENT RE ORDER SYSTEM"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Fast and easy
"Fast and easy to order. Several options for mailing"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Fast and Easy Ordering
"Rather than searching all over the Sears Parts website - I used Filters Fast - Extremely Happy I did."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"enjoy the website very easy to use."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Returning customer
"Quality filters at a decent price "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"Repeat customer. Like the new, lower price."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"My order would not complete. Had to go back about 6 times to figure out C cd info was missing."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"Order new refrigerator filter. Easy to find; decent pricing."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Quick and Easy
"Easiest way to shop for filters."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"Website was glitchy and took forever"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"We have purchased filters before and we feel that the price is the best anywhere "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
"Everything went smoothly until the part about changing orders to how many filters I want. I would like to have 3 filters sent at a lower cost but the screen said to wait until checkout and I am now here and I don't know how to do it.
Please respond.
J.Ml. Phillips"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Great value!
"Glad I found this site! I'm paying so much less."
A rep from Filters Fast, FiltersFastOwner, has responded:
“We are so sorry about that mishap! I will have our Web Development team look into this. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.”