"Quick and easy, very satisfied with every purchase"
"I requested the filter at $14.95 And the total ended up to be $25 with free shipping why"
"good website very good shopping experience"
"ordering online was extremely simple"
"Had exactly what I needed in stock fast allocation of filter."
"Easy to find past orders so I don't have to figure out what to get each time. Compares products and helps me find good deals even if differ from previous choices. "
"Easy web site to order form, products are excellant and seemingly fair priced."
"Reordering was quick and easy."
"Thank you for making your website so user friendly for someone like me who just bought my home that has a Samsung refrigerator needing a new filter in it! I've never had to purchase anything like this before, so I had no idea what I was doing! "
"With Sears stores shutting down but a Kenmore Refrigerator still running, thank goodness that Filters Fast can provide filters that work exactly the same — but are considerably more cost effective. "
"Site does not seem polished."
"You guys are great. Keep up the great job"
"Better than any other site the filters are great"
"I have ordered multiple filters in multiple orders from Filters Fast in the past. Always received excellent service and support. This time however there was a problem resetting a password required on payment page and multiple attempts didn’t resolve it. Customer service took over 12 hours to respond to my email and even then it wasn’t resolved. Finally I was able to remedy the situation myself and place the order. If I start having one single issue next time I order, i will e moving on to another company!"
“We are so sorry about that mishap! I will have our Web Development team look into this. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you. ”
"IT was fine for an online purchase."
A rep from Filters Fast, FiltersFastOwner, has responded:
“TThank you for leaving us feedback! Please email me at asia@filtersfast.com for details on your purchase and to provide a resolution so that we better serve you. Thank you for choosing FiltersFast. We truly hope to hear from you. ”