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Verified
5/5

2017-10-02

"First timer! But not my last!!"

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Overall customer service

Verified
1/5

2017-10-02

HORRIBLE!

"My boyfriend bought tickets for Tim McGraw and Faith Hill for the September 21st show in Wichita, KS back in June of this year for my birthday, tickets were selling out fast and we found this tickets, the guy said that we're great seats well when we got there we clear up in the last row by the corner wall, couldn't see or hear anything. We paid over $200 for these tickets and come to found out by other concert goers they were $25 seats! We went to the box office where they could do nothing because we bought from this crappy company that all you're doing is scamming people! Terrible terrible customer service, spoke to 5 different representatives that said we would get a refund, or they would compensate us, to the last person saying there are no refunds. Train your employees the same, because this is HORRIBLE service!!! I'm telling everyone you guys are scammers!!! "

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Pricing of products and services

Verified
5/5

2017-10-02

well designed site. easy to use.

"Found tickets fast with zero problems."

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Overall customer service

Verified
5/5

2017-10-02

Spa

"Good-- Still takes too long to get out of parking area."

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Overall customer service

Verified
4/5

2017-10-02

"Good job with the website"

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Overall customer service

Verified
4/5

2017-10-02

Cheap Ticket

"Service charges too high ! Low down little bit ! "

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Overall customer service

Verified
4/5

2017-10-02

"Clear fees once your in the payment method"

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Overall customer service

Verified
1/5

2017-10-01

No Care or Cocern, Just wanted off the phone

"I called concerned that I selected a specific section on the venue map to ensure I purchased the correct tickets. When I received the receipt and confirmation email, I noticed the Section was wrong. The Customer Service agent claimed that I must of selected the wrong section, and said she could do nothing for me. I offered to send her a screen shot of what I selected and let her know it had to be a glitch. She claimed that she could not do anything via email and had no way to view it. She repeated that she couldn't help me and hung up.

I am very disappointed, and had to put out another $104 dollars to get the section, I needed. Now, I have 2 tickets that I can do nothing with!!! There is a total lack of service with this ticket broker!!!
"

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Overall customer service

Verified
5/5

2017-10-01

Last minute saver, WOO

"Thinking it over on going or not the tickets went up in price! However found this website that fits my budget!!! TBTG"

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Overall customer service

Verified
5/5

2017-10-01

Easy to navigate with best deals online

"I looked at several websites and this one by far was the easiest to navigate and have the best online deals."

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Overall customer service

Verified
5/5

2017-10-01

Fast easy ✔ out

"Great seats still available and fast check out with ease"

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Overall customer service

Verified
1/5

2017-10-01

Unacceptable

"Ordered and paid for tickets,12 hours before event. 2 hours before event still did not have tickets. Called to get tickets only to be told that that they were not available. When pressed on the subject they said they were informed 9 hours earlier. But did they contact me NO! Had already driven 5 hours to event. Then stuck with out tickets!!!!! Very poor service. NO DID DILLAGENCY!!! NO CONCERN FOR CUSTOMERS. DON'T USE."


Verified
4/5

2017-10-01

Too high

"Why are tickets so high
"

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Overall customer service

Verified
5/5

2017-09-30

Easiest experience

"Purchasing tickets was very easy"

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Overall customer service

Verified
5/5

2017-09-30

Easy Breezy

"easy to use site, prices are resonable"

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Overall customer service