"Very quick delivery. Parts went in and I will purchase again."

"items are backordered.....so no rating yet. "

"The grill I ordered was backordered but I got the wood pell err ts timely."

"Satisfied with the product does what it is intended for, but after it rained the mat was soaked and had to hang it to dry as not to let it sit on wood deck to rot. Thinking maybe should have just gone with the fire resistant one instead, maybe it wouldn't be as absorbent. "

"Product is back ordered and I am still waiting for delivery. They say another week?"

"They called me when they believed there was a mistake made with my order. They were very apologetic and quick to correct the problem. Great customer service."

"Claws were just what my husband had been looking for in stores but unable to find. Also, they came in four days.
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"Received my order promptly and in good condition, although I think that I may no longer be on my fedex guy's Christmas card list."

"Excellent Service - Highly Recommend"

"I've ordered charcoal from Firecraft several times, and they always do a great job. They sell the top-quality brands I'm looking for (Rockwood and Ozark Oak, to be specific), and shipping is free and lightning fast. I'll buy from them over and over again."

"Shipping was very quick and the charcoal arrived in great shape!"

"quick delivery. product is awesome!"

"great prices and very fast delivery. I will definitely buy from them again."

"The price was good and my order shipped very quickly."

"I only receive half my order."