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Product & services pricing
4.07/5
Chance of future purchase:
3.59/5
Shipping & packaging:
4.19/5
Customer service:
4.19/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2020-04-02

Always a great experience.

"They always provide quick service and know their stuff. I do wish they had Ubiquiti UniFi USG as an option. "

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Verified
5/5

2020-04-02

Happy Customer

"Delivered as promised, great followup and customer contact, installation straightforward and the product works well."


Verified
5/5

2020-04-01

Top Notch Experience

"Quick response and excellent recommendations for our needs, equipment working well as anticipated and needed!!!"


Verified
5/5

2020-04-01

Excellent! Quick response

"It was easy and I got my license in my e-mail within minutes. Very Happy and I will use them again!"

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Verified
5/5

2016-02-26

Excellent experience using Firewalls.com

"I've been using Firewalls.com for over 5 years now and they've always been great to work with. Quick turn around on quotes for SonicWall gear, easily click through quotes to buy the products. License keys show up quickly in automated emails, otherwise physical products are shipped in a timely fashion. Great guys to work with and I highly recommend them."

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Verified
5/5

2020-03-31

Got both the same day...

"Ordered two sonicwall and got them the next business day even though I ordered separately, thank you firewalls.com."

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Verified
5/5

2020-03-30

As usual there were no issues

"The experience was quick and without any problems. "


Verified
5/5

2020-03-30

Great service.

"Very easy to order on the web."

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Verified
5/5

2020-03-30

Perfectly done.

"Ordered, got email of order, delivered email with codes - all within 5 minutes. "


Verified
2/5

2020-03-30

Harder Than It Had To Be

"First I will clarify I am not an IT professional. I am an Operations Manager for a small radio company so I get nominated to try to update our Watchguard Firewall.
A friend in the IT world suggested Firewalls.com so I went with his suggestion.
Finding the right product was pretty straight forward. Bought the product without much problem and then.... nothing.
I ended up having to contact Customer Support at least twice before I finally was able to obtain my new subscription license key. Each time I contacted CS they responded fairly quickly, but in the mean time our firewall subscription lapsed possibly putting our station at risk for attack etc.
It just seemed way harder than it needed to be in my opinion.
Once I got the key I was able to update our firewall without too much issue and we seem to be OK now.
My over riding comment is this... do not assume everyone that is trying to use your service is an IT professional. Some of us have just been pressed into service to try and keep things running.
Thank you.
"

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Verified
5/5

2020-03-26

Great Experience

"Company was easy to work with, and answered all my questions. When we were ready to purchase, the process was easy and painless. "

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Verified
5/5

2020-03-26

Fast and Easy

"Ordering was a quick and painless process, shipping and delivery were much faster than I expected for ground shipping and the price was fair. What more could you ask for?"

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Verified
5/5

2020-03-25

Awesome

"Thank you for your support"

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Verified
5/5

2020-03-24

Fantastic and knowledgeable staff

"The experts at Firewalls.com made Firewall and VPN setup a breeze."

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Verified
5/5

2020-03-24

Simple checkout and great response times

"Needed licenses for our SonicWall and didn't trust sellers on Amazon. I've purchased from these guys in the past and the delivery was quick and easy. I was willing to pay a little more for the peace of mind that the product would arrive without an issue. THanks for taking care of us!"

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