"I was annoyed by the lack of shipping options like a free one. I would have purchased more to have free shipping."

"The site had thorough descriptions of products."

"Everything with on line order went without a problem thanks"

"Great products, great quality"

"Took a little while to locate the alarm I was looking for. But that may be because I didn't know where to look and the model number didn't come up when I did a search.."

"I purchased from First Alert previously and it was easier this time. I found the products that I was looking for very quickly because of the way in which they were displayed on the website and the information provided. The options for shipment were excellent."

"Needed a dual sensor alarm. It was very easy to find thanks to your website organization."

"already had a first alert alarm, and it is very good"

"You should keep the shipping the same for multiple items as for one, doesn't cost any extra to ship two of these just a simple matter of adding one to your original package, they weigh nothing..."

"No glitches, just searched the model numbers of smoke and CO alarm, entered quantity, and checked out. These smoke alarms were installed in new construction not quite 5 years ago. I would have hoped that they would have lasted longer. Now, 4 out of 5 alarms need to be replaced."

"I called the support number for clarification on the combination Smoke and CO detector/alarm with 10 year battery per CA requirements and received knowledgeable information - Thank You.
Additionally, on the via online ordering I found a 3 pack offering which was ideal for my needs. "

"no issues with order. "

"I ended up buying from the First Alert store because of the coupon and because the site provided clear details including the manual online."

"Veronica was especially helpful and polite. Thank you!"

"Very quick and easy to use"