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Verified
5/5

2016-05-02

Easy and Lower Cost in quantity

"Multi-Packs definitely lower cost than buying at store if you are retrofitting entire house."

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Verified
3/5

2016-05-02

Site hard to navigate

"Hard to see all products with technical details to compare.
Also, available products are lacking in providing suggested coverage for both ionization and photoelectric detection products when replacing existing hardwired and battery powered systems.
"

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Verified
4/5

2016-05-01

good

"sight was a little confusing at first. wasn't sure if I could order or if the whole sight was for information only. I was also trying to find if I could add a CM alarm into my existing fire/smoke system. never did find the info, but ordered one anyway. ill see what happens when it arrives."

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Verified
5/5

2016-04-30

"Would have liked a 2 pack availabe"

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Verified
3/5

2016-04-29

"I had to go through the order process three times due to price
error and system drop out.
"

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Verified
5/5

2016-04-29

Don't know yet

"Given that I only just placed the order, I don't know why I'm being asked to review First Alert. The purchase process was reasonably easy, and I've had good luck with their products in the past. The cost of the item on the website was rather high, but since the particular product I bought isn't locally available, I had no choice."

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Verified
5/5

2016-04-29

"quick and easy to get the information needed"

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Verified
5/5

2016-04-28

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Verified
5/5

2016-04-27

Very efficient store

"Website is easy to use making the ordering experience very efficient."

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Verified
4/5

2016-04-27

Great customer service

"Cons: Product arrived in a cracked package
Product manufacture date is 2014 (2 years old)

Pro: Excellent presales support - very knowledgeable and willing to spend as much time with me as I asked for. Ditto after sales support from 2 persons, one in troubleshooting dept. and the other involving return and exchange. They helped me to know that my item was not defective, and that the warranty begins when product is shipped to me. Will but from First Alert store again. Lisa
"

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Verified
5/5

2016-04-27

"easy selections and simple purchase mechanism"

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Verified
4/5

2016-04-26

Easy website

"Easy website to use, somewhat hard to find in stores"


Verified
5/5

2016-04-25

Simple

"Easy to use and to place an order."

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Verified
5/5

2016-04-25

Great 1st experience

"My first trip to firstalert.com proved efficient! Easy to navigate web site, good descriptions, fast ordering. thanks!"

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Verified
5/5

2016-04-25

Smoky Alert

"You were very quick, profession, willing to take time needed for sale, informative, honest, helpful, and kind. I hope I don't need you for 10 years. We also have a First Alert Carbon Monoxide Detector that works well. We are very important to our safety.
"