"They had the battery I needed at an unbeatable price. The shipping process was was convenient and ewsy to track."

"My screen came with a dead pixel"

"I bought the screen replacement for LG V10 and initially I had to hold off fixing my device due to lack of video guides regarding removing the glued screen, but fortunately fixez posted the guide regarding that part in particular on their youtube channel and I was able to fix my device in decent price. The item was cheap and the shipping was fast. The quality of the part was fantastic and my phone looks good as new."

"I've ordered off there several times and each time I have gotten the item as described. The return policy is fair and they get back to messages really fast. "

"Broke my phone screen and here I was ordering one and fixing it for half the cost at other places. This was the best experience I've had fixing a device yet. I've become the electronic repair man for my whole family and this has made it a better process for me. Thank you."

"Would like to navigate through the site a bit easier with easier links to videos and easier to find parts for specific phones. The experience wasn't bad bit I found myself having to start over a lot"

"Great service with prompt delivery."

"Only company i trust that delivers great quality and very fast shipping. Fixez super reliable and all around awesome company. "

"Every order I've placed with Fixez.com has arrived quickly, all items have been correct, and the prices are reasonable. Couldn't ask for anything else. Will definitely buy from again."

"I love this new place it's in order easey to find what u need can't wait to order again"

"Love to get my parts super fast"

"Easy to search through the site, easy to order, it arrives in a couple of days, and the parts are good quality and works great!!! Really appreciate this website!! Thank you!! "

"You may have a good experience with Fixez, if you are lucky enough to get a good item {there are many good reviews here and other review sites}, and don’t have to deal with their Customer Support Dept., please take the time and read the bad reviews on this site most are about the lack of any kind of Customer support, I could not find a good Customer Support review, I truly wish I had!.

I ordered a Motorola Moto X Pure Display Assembly with Frame - Black 2-MO-2516, from Fixez on 8-15-16. I received this part on 8-17-16, so this is the only good thing that can be said about Fixez, their order and shipment process does do a good job.

When I opened the package the screen was missing the lower speaker grill, I went ahead and plugged in the ribbon cables to test the screen and it had a couple more defects, a pixelated line on the lower third of the screen and a redish hue on the lower right side of the screen. They must not have any Quality Controls at all to let a screen go out with missing parts and many other part suppliers state that they test each and every part prior to shipment, Fixez doesn't even look at the part before shipping. This one was most likely a returned item to them and they shipped it out again.

I contacted them the same day as it was delivered 8-17-16, about the issues and I received a response that I could order a new one and ship back the with a RMA form for them to check out the screen and would issue a refund if all was as I described, or I could just ship back the item for a replacement. I read a couple reviews on this site that stated they would not issue refunds for a couple other model screens, so I went with just returning for replacement. I shipped the screen back with tracking, Fixez received the item on 8-20-16, I contacted them on 8-26-16 checking on the status of my RMA Screen and they said quote;
Hello,

Thank you for your email. Our returns team has not processed your return yet. However this does not mean that your return is not here. Our returns team is working tirelessly to process all the exchanges for all of our customers. There can be a 5-7 day wait from the date of delivery. Thank you for your patience in this manner. If you have any other questions please feel free to ask. Thank you.
Regards,
FixEZ Customer Support
This was with them already having this screen returned to them 7 days prior. I waited until 8-31-16 and still no response from them on my returned item, I contacted then again with no response, so I filed a dispute with PayPal and I received the follow response:

As per PayPal policy the part must be received back in the ware house in brand new condition before PayPal will process the dispute............................... We are not able to issue the refund or send out a new part once a dispute is opened. PayPal will process this according to their schedule...................................... PLEASE INCLUDE ORDER NUMBER WITH THE PART SO WE CAN MATCH IT TO YOUR TRANSACTION.

This was after they had the returned part for 12 days! I promptly escalated the claim after receiving their response.

Thanks to PayPal, I will be receiving a refund,

I will never use Fixez, customer service is a scam.
"

"I like fixez, a lot- their emails end up in my spam a lot, and the deals are a little on the 'small' side, but they're pretty good about sending you some extra tools and adhesives, which is a nice touch- but I'd rather be getting parts for REALLLLLLLYYYYY cheap.

A wish that will, with no doubt, will never be granted."

"After discovering an issue with a replacement screen that I had ordered, it was a little concerned that customer service would fall in line with experiences that I have had in the past with Rogers. Which are very similar to having a discussion with a rock or a fern.

But, not here. I actually received a number of emails that were readable and full of usable information.... I know I was surprised myself.

I took just a couple of days and everything was worked out and all was good in the world again. I am happy that I can continue fixing broken iPhone, iPads and other i products that my kids constantly smash! Thanks Fixez.com!"