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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2020-08-23

Can't buy me floor

"Tried numerous times to place this order earlier today but could not get it to confirm the purchase. Then tried to call in to order, and was told that the lines were busy and it would be a 10 minute wait...... glad for you that business must be good, just long process to order."


Verified
5/5

2020-08-25

Easy to use website

"It was easy to find what I wanted "


Rep reply posted 2020-09-11
A rep from FlooringInc.com, IncStores1, has responded:

“We're glad we could help make it easy! Thank you for the positive review! ”


Verified
1/5

2020-08-25

Order was Cancelled without us knowing

"Our carpet tile order was cancelled without us knowing about it. Only when I followed up did I find out that it was cancelled and refunded. Horrible experience."


Verified
5/5

2020-08-23

Easy Peasy Sticky Rug!

"Was able to stick on a carpet! Looks awesome!"


Rep reply posted 2020-09-11
A rep from FlooringInc.com, IncStores1, has responded:

“We're glad you like it! Thank you for the positive review! ”


Verified
5/5

2020-08-19

Gym flooring for our workout room

"We ordered gym flooring for our house. It came in two different dye lots. When I contacted them, Erin Clawson handled our issue. She immediately had all new flooring from the same lot shipped out to us at no charge, and we kept the old flooring. She was great to work with, and the flooring looks amazing."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-09-11
A rep from FlooringInc.com, IncStores1, has responded:

“We're glad we could help resolve the issue, thank you for leaving a positive review! ”


Verified
5/5

2020-08-17

"Ordered a few samples, came quick and ordered what we wanted."


Rep reply posted 2020-08-18
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the amazing review !”


Verified
3/5

2020-08-17

Easy site to use

"I was able to navigate the site with ease, I hope the shipping times are true"


Rep reply posted 2020-08-18
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the amazing review !”


Verified
5/5

2020-08-16

Exactly what I needed

"Great colors in carpet tiles. It was exactly what I needed for my project. "


Rep reply posted 2020-08-18
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the amazing review !”


Verified
5/5

2020-08-12

Needed squares

"Needed a few carpet squares for a project. Searched and found this site and it was really easy to find what I needed. The prices were really reasonable as well. I'll shop here again. "


Rep reply posted 2020-08-18
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the amazing review !”


Verified
5/5

2020-08-11

Succinct and easy

"Price was competitive and interface was top notch. All necessary information was readily available to make an informed purchase. :)"


Rep reply posted 2020-08-18
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the amazing review !”


Verified
5/5

2020-08-08

Tile with a smile

"Very happy with purchase and ease of
Website. Only needed small batch and able to order exactly amount to finish the job.
"


Rep reply posted 2020-08-18
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the amazing review !”


Verified
5/5

2020-08-06

Quick and Easy

"This was a great shopping experience, what I searched for was what actually came up and the prices were great! The payment was super easy with the link to Amazon Pay"


Rep reply posted 2020-08-18
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the amazing review !”


Verified
5/5

2020-08-05

"Was very happy to find my Berber carpet to finish my office was very easy to find very satisfied with my other product i know i will be satisfied with this one."


Rep reply posted 2020-08-06
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the great review!”


Verified
5/5

2020-07-28

so far so good

"just ordered flooring! we shall see what happens next."


Rep reply posted 2020-08-03
A rep from FlooringInc.com, IncStores1, has responded:

“Thank you for the great review!”


Verified
5/5

2020-07-27

So easy

"It was SUPER easy to order from FlooringInc.com! A few clicks and my order was complete. We can't wait to set up our new carpet tiles!"


Rep reply posted 2020-07-28
A rep from FlooringInc.com, IncStores1, has responded:

“Thanks so much for the great review CuteNighthawk”