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Verified
5/5

2012-10-19

"Easy to use website with very good prices and a good customer service with good delivery."

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Verified
5/5

2012-10-19

"I received the product very fast. Excellent!!"

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Verified
5/5

2012-10-19

"La gente de focalprice es muy seria. Me enviaron un articulo estropeado y no han dudado en mandarme otro o hacerme un cupon de descuento."

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Verified
5/5

2012-10-19

"This is not my first purchase on FocalPrice. Problems with the promptness and quality of goods sent not yet occurred. Store generally satisfied"

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Verified
5/5

2012-10-19

"I am very satisfied with the delivery time for order I placed - they even returned part of my payments, due to product shortage.
One thing, though - I am not sure if they update their product availability , because I still find in the store the same product they said it's not anymore available.
"

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Verified
1/5

2012-10-19

"the office of my purchase, it took a long time this was bought on 06 September, I'm unhappy

Please send my order again, I've been waiting two months for my tablet!!, The service has been very bad.
"

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Verified
5/5

2012-10-19

"good shop. they send my item very fast"

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Verified
5/5

2012-10-19

"very good store!!! Competetive prices combined with fast shipping make this store very attractive!!! My sincere appreciation of your help and support!"

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Verified
4/5

2012-10-19

"Muy formales ha tardado poco y el movil esta super bien para lo que vale."

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Verified
4/5

2012-10-19

"I like to get things from FocalPrice due to it is convenient, reasonable price,many variety,fast delivery and the customer service are good.It is highly recomanded to everyone.+"

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Verified
5/5

2012-10-19

"Szeretek itt vásárolni. Elég jó min?ségü az áru. Kedvesek"

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Verified
5/5

2012-10-19

"Focal price have a wide range of products and excellent prices, rapidly delivers the goods,only complaint is that they usually send goods through China Post and we as customers no have choice to use Hong Kong post office as senders - they delivery much faster in europe.In other stuff FP is one of the best online store and recommendation for cooperation."

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Verified
5/5

2012-10-19

"Everything is fine, i.e. everything were received as expected.

Thanks.
"

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Verified
1/5

2012-10-19

"So far my experience with focalprice was terrible. I am a regular buyer on dx, but I also ordered a few times from focalprice. Shipping time is similar, products diversity and quality are also similar. But customer service from focalprice looks totally not professional.

Although they have a special section for return merchandise authorization(RMA), you are not able to open yourself an RMA! You have to write to support center and ask why the RMA does not work and maybe they will add an RMA request or maybe not.

Currently I have an ongoing RMA with them and today after 4 months! from the opening I still did not received my money back for the defect product. Customer center always says the same: "Do not worry, we will refund you. Please check your account in x days". After the x days are passing you send them a message: "still no money in my account" and the history repeats "Do not worry...". I do not need promises for refunding and "Do not worry" bla bla, I want facts!

Later edit: finally got my money back from the merchant. I will keep my rating for the moment because of the long time taken to solve the issue. I will think twice in the future before ordering from focalprice.
"

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Verified
5/5

2012-10-19

"very reliable, very good and innovative products"

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