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Product & services pricing
3.85/5
Chance of future purchase:
3.86/5
Shipping & packaging:
3.88/5
Customer service:
3.79/5
Return/Replacement policy:
3.67/5
Featured Review


Verified
5/5

2024-12-13

Yummy

"Love finding some of my favorites for home use!"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-13

Happy Food

"Great products, great value, great service!"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-13

Who's got the grape juice???

"This is the only store that provides 6oz size cans of pure juice at a great price!"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-13

pankcake

"Loved the easy website and the quick shipping"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-13

"Excellent, spoke with customer support and was able to process my order. Great customer service!!"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are so happy to hear you had a positive experience with our customer service team. We hope to see you again soon! ”


Verified
5/5

2024-12-13

Easy and fair

"Easy to use website and general ordering process. Upfront about costs. Fair prices."


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-13

Packing

"Really good packing…everything was still frozen."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again! ”


Verified
5/5

2024-12-13

Price shipping

"Shipping price, price, product "


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-13

Excellent shipping

"Package was shipped quickly and my frozen item arrived rock hard! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again! ”


Verified
5/5

2024-12-13

Good job!

"Thanks a bunch! I'm making another order soon!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review and you are very welcome! We are happy you found us and hope to see you on foodservicedirect.com again soon!”


Verified
4/5

2024-12-13

"Gift card/ note would be a nice option"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for sharing your feedback! We are always looking for ways to improve and appreciate you taking the time to leave your review. We submitted your suggestion to our team and hopefully, we can include these options in the future. We hope to see you on foodservicedirect.com again soon! ”


Verified
4/5

2024-12-13

First Time

"I had a little trouble placing my order, probably because I'm older and not used to using the internet to shop. I kept losing the page and would have to start all over again. "


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for taking the time to leave a review! I am sorry to hear you were having an issue checking out on our website. If you want to place your order over the phone you can reach our customer service team here at 855-705-0755. We appreciate your feedback! ”


Verified
5/5

2024-12-13

Love Food Service Direct

"Happy to get hard to find items at a good price and low shipping rates!
"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-12

The goods

"Enjoying buying from the company
"


Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
5/5

2024-12-12

Perfect job

"Food arrived perfectly. Styrofoam cooler w/ dry ice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-12-27
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again! ”