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Product & services pricing
3.87/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.87/5
Customer service:
3.78/5
Return/Replacement policy:
3.67/5
Featured Review


Verified
5/5

2024-12-02

Order Process

"Very Easy on a hard to find product"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-02

Great check out UX

"easy checkout -- always good shipping"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
4/5

2024-12-02

"was difficult to get free shipping code to apply"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback! We are sorry to hear you had an issue applying your code, but we are happy to see you were able to redeem your discount. You can apply your code on the Cart Page or during the first or second stage of checkout. Please call us at 855-705-0755 if you have any issues applying your code in the future! ”


Verified
4/5

2024-12-02

A little conf

"Took me a bit to figure out how to apply coupon"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback! We are happy to hear you were able to get your coupon code applied to your order. If you have any issues applying a code in the future you can reach us here at 855-705-0755!”


Verified
5/5

2024-12-02

"Easy to navigate website and order form"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
5/5

2024-12-02

Easy peazy

"Easy checkout, repeat customer, thank you"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review and you are very welcome! We are delighted to hear you are happy with our service. We are happy you found us and hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-02

Buffalo style

"I was so happy to find that these are eggs are still being made and available for purchase. They are a favorite in the office."


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-02

Wingz with Zingz

"These wings are so flavorful I can't find anything like them out there in the marketplace and you can't duplicate the spicy flavor!!:)"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-12-02

great service

"site easy to use. great pricing."

Detailed Review Benchmark + -
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Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-12-02

"Very helpful customer service. Easy to order."


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are so happy to hear you had a positive experience with our customer service team. We hope to see you again soon! ”


Verified
5/5

2024-12-02

Fast, easy ordering

"Online search discovered this vendor with fast, easy ordering and good pricing and selection. I highly recommend this company and will be returning here the next time."


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We can't wait to see you on foodservicedirect.com again soon!”


Verified
4/5

2024-12-02

When you want it perfect

"I wanted Christmas to be special because my brother passed away recently and we needed a special treat. Thank you for your delicious food!!"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for sharing your story with us. We’re deeply sorry for your loss and truly honored that we could be part of making your holiday a little brighter. Wishing you and your family comfort and peace during this season.”


Verified
5/5

2024-12-02

Best Bread

"I love your bread and is my third time ordering
I would love free shipping and you have me customer for lifetime.
"


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. If you haven't already, we recommend signing up for our mailing list to get special offers. We hope to see you again soon! ”


Verified
5/5

2024-12-02

Easy to use

"Easy to search and find products "


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
4/5

2024-12-02

Promise of free shipping never came up

"I ordered a hard to get food item and was happy to find it. I got a pop-up saying that as a new customer I'd get free shipping, and they gave me a coupon code, but there never was a place to apply it in my order."


Rep reply posted 2024-12-09
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! This pop-up code must be copied and can either be applied on the Cart Screen or at checkout by clicking on Promo Codes+. Please call our team here at 855-705-0755 if you have any issues applying your code in the future! ”