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Product & services pricing
3.87/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.87/5
Customer service:
3.78/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
4/5

2024-11-27

First order but not yet rec

"Free shipping Promo, excellent incentive to complete purchase. I’ll update feedback upon receipt, hopefully timely and in good condition "


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! The items you ordered are special order items, which take a little longer to process with our suppliers. Your order is estimated to ship around 12/21. We will keep you updated via email on the status of your order, but please call us at 855-705-0755 if you have any questions in the meantime! ”


Verified
5/5

2024-11-27

Great service, quality products

"Top-notch customer service. 4-5star restaurant quality products and fair prices with quick delivery times. Your money goes a long way especially when buying for home. Highly recommend. "


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the amazing feedback! We are so glad to hear your experience is a great one. Hope to see you again soon! ”


Verified
4/5

2024-11-27

"on 11/24 i had diffucult time getting order done .But today it was a breeze Thanks JOHN"


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your feedback! We are sorry to hear you were having an issue on our website but we are glad to see you were able to get your order placed. If you have any problems during checkout in the future, please call us at 855-705-0755 so we can further assist you!”


Verified
1/5

2024-11-26

Product Not shipped

"Not making it clear when product will ship is not very good business. Was wanting for Holidays, now that wont happen. Called said it was a( special) order? Then I think you should make that known it would be 3 to 4 weeks out. Dec 30 wow!"


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for bringing this to our attention. We sincerely apologize for the listing error and any inconvenience this has caused. We have reached out to see if you would like to proceed with your order or cancel it due to the delay. Please let us know how you would like to proceed, and we’ll be happy to assist further.”


Verified
5/5

2024-11-26

OG Tea Drinkers

"No fancy flavors, no fancy boxes or tins - just the old fashioned individually wrapped Green Tea tea bags"


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-11-26

First Time Ordering

"Very quick check out and products I was looking for."


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-11-26

Fantastic service!

"Great company and outstanding customer service. Quality products as well. "


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
4/5

2024-11-26

Don't shake my lemon cake

"Awesome
Smooth sailing.
A little expensive.
"


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
5/5

2024-11-26

Quick and Easy!

"I was looking for a very specific food item that my children love. Found it here, and buying was quick and easy!"


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback! We are happy that we were able to get you the items your family loves. We hope to see you again soon! ”


Verified
5/5

2024-11-26

So So easy to order tasty fish.

"I want to order in bulk for my family. We love fish and pollock is the perfect fish for us."


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-11-25

Happy Thanksgiving

"Finally found custard pie. Hope it's great!"


Rep reply posted 2024-12-06
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for the feedback and we hope you had a wonderful Thanksgiving! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-11-25

Lifetime bachelor

"Excellent service with great products at a good price"


Rep reply posted 2024-11-26
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!”


Verified
5/5

2024-11-25

Awesome sausage

"Hard to find locally but easy to get online thank you so much"


Rep reply posted 2024-11-26
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“You are very welcome and thank you for your review! We are happy that we were able to get you the items you were looking for. We hope to see you again soon! ”


Verified
5/5

2024-11-25

Thanik you

"Easy to order, thank you for good service"


Rep reply posted 2024-11-26
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!”


Verified
3/5

2024-11-25

Expensive

"The shipping are Too expensive"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-25
A rep from FoodServiceDirect.com, destinyboothfsd, has responded:

“Thank you for your review! We are working with our shipping carrier to lower our shipping costs. If you have not yet joined our mailing list, we recommend signing up so you can be up to date with our latest shipping promotions. We hope to see you again soon! ”