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Verified
5/5

2003-09-20

"GREAT COMPANY! Quick shipping! Kept me up to date on order status, would DEFENTLY buy from again"

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5/5

2003-09-07

"This place is awesome for this mouse tape!!! I'm kinda down that thats the only thing that he's selling. If you pay all that money for that expensive mouse slicks with expensive shipping, then your crazy. Go here and get the tape for really cheap with reasonable shipping prices. I think shipping was under a dolar for 3 pieces and the total price was under $5. GREAT DEAL! They work much better than that other stuff."

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5/5

2003-09-04

"I have order twice from Slovakia and it came without problems in 7-8 days. The teflon tape is simply great and it doesnt wear off fast. If you play games and has got a good mouse and mousepad this is the only think you need to achieve better precision."

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Being updated on the exact date the delivery was sent
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5/5

2003-09-04

"Great stuff. Fash shipping and fast service. Excellent personalized emails from a really nice guy. Would easily purchase from again. (I purchased the mousing tape as it seems its the only thing he sells :))"

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1/5

2003-07-18

"Purchased on the 9th of July and it was shipped on the 16th. I recieved the teflon tape on the 18th. Oddly enough the day I email them about not receiving my item is the day it was postmarked and was told to wait because it was sent "snail mail". I'm sorry but thats not acceptible I personally happen to know it doesn't take 9 days to recieve a standard buisness size evenlope from New York to where I live. Poor service and poor attitude towards customers. I'm very dissatisfied with Fragware.net"

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Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Making decisions on their own
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Being easy to reach
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Resolving problems
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5/5

2003-07-01

"Ordered 6/19/03
Shipped 6/23/03
Received 6/30/03 to southern california, usa

Shipping time was about average; hoped it'd be faster but not complaining. Also watch out for non-ssl ordering. Shipping cost was $0.60USD for 2 strips--i got extra--(in envelope; might want to ask FragStore to put the strips between cardboard or stiff plastic to avoid bends during shipment)

Great product. I'm using the teflon strips on my MX700 and it feels really slick on my 2yr old used-and-abused everglide large attack pad. I wonder how much slicker it'll feel after when my everglide giganta comes in the mail (ordered from another e-tailer).

If it means anything, the reviews weren't joking when they said you can move the mouse by blowing on it :)
"

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5/5

2003-05-27

"Ordered some teflon tape and it came pretty quickly, received it in Vancouver, BC 4 business days after ordering it. Shipping could be lower though, as 4 dollars to send strips of tape seems a bit much."

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Delivering products on-time
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5/5

2003-05-23

"OVerall good xperience. They raised shipping to priority for teflon tape which used to be 40c in an envelope. Service is good and fast. GOod communication."

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5/5

2003-05-17

"Ordered teflon mouse tape - Great stuff! (Nice price too) "

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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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5/5

2003-05-08

"Ridiculously fast service...ordered some teflon mouse tape and it shipped within a few hours. Good job!"

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5/5

2003-05-04

"Great Product, Excellent pricing. Very Low shipping. Helpful seller. Over all, a very enjoyable shopping experience. Thanks."

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Is easy to do business with
Is consumer focused
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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5/5

2003-05-04

"Fast, Excellent, Great Product. Arrived faster then I expected."

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5/5

2003-04-25

"Thank you for the very fast processing and delivery of my order."

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5/5

2003-04-23

"Quick Response and great shipping. Maybe a "do not bend" stamp should be stamped on the envelope, as this is very bendable, and not useful if bent.

Mark was great getting back to me. I even ordered on Easter Sunday, and he promptly prepared the merchandise and shipped early the next morning.

I would do business with Mr. Belice with no hesitations in the future.
"

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Speed of web site

5/5

2003-04-18

"Very prompt service. Ordered in the afternoon, was shipped the same day."

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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
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