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5/5

2003-04-15

"They responded to my questions by e-mail within an hour of me sending it.
Outstanding communication. Super fast shipping.
"

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5/5

2003-04-15

"I ordered the Teflon tape and I will never go back, Period. I am a graphic designer and spend 10+ hours on my cp daily. The combination of the teflon tape and the ratpadGS+ (ordered elsewhere) was pure bliss. No more fighting my mouse. I smoothly glides wherever I want and is noticeably more accurate. Probably the best 2 bucks I ever spent. I would buy it by the roll if I could.

Dude, it's two freakin bucks! just buy it and you'll see what I am talking about.


A Few notes:
It took me about 3 days to completely adjust (not to mention turning down the sensitivity settings on my mouse)
I have been using it for almost 2 months (More accurately approximately. 550+ hours) and it's probably at it's half-life (no pun intended).
"

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5/5

2003-04-10

"Great product, great price, and my order was processed and shipped very quickly. I will definately order from them again. I highly recommend them!"

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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
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Overall quality of ordering process
Ease of checking order status
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Ability to determine if a product was in-stock real time
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5/5

2003-04-01

"Outstanding product and support. Mark recently helped our LAN party with a good deal, and a fast shipment. FragTape was a huge hit with our guys, and if only I had more mice I'd be buying more. Couldn't be happier with our purchase!!!"

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Is easy to do business with
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
N/A
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N/A
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Overall technical support
Being knowledgeable
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Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
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5/5

2003-03-27

"They were great, they processed my order incredibly fast and the price was so low! Can't wait to purchase from them again!"

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5/5

2003-03-21

"I had no trouble at all finding what I wanted, and had no trouble ordering...my order got shipped out the same day. Thanks guys! "

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5/5

2003-03-19

"Quick and smooth service, just like the tape! Fast delivery to me means fast delivery of headshots so I'm not complaining!!"

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5/5

2003-03-17

"Super fast service, even on a weekend. Personalized response was greatly appreciated. HIGHLY recommended"

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5/5

2003-03-11

"Excellent service, great speed. I will order from FragWare again!"

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall web site
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5/5

2003-03-10

"This place is great. The shipping notification e-mail actually is personalized and that is superb.

Another great thing is of course the price for the teflon mouse tape. It is extremely fair and downright affordable. The price is so good I went ahead and ordered more mouse tape for my friends!

Thanks for the great service FragStore!
"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-28

"Good for hard to find items (like teflon mouse tape)Great price (75% cheaper than Mouse Skatez) and incredibly cheap shipping.

AAA Rating from
AL B. CHU
"

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5/5

2003-02-28

"Fast service, great price, what more could I ask for?"

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5/5

2003-02-18

"Shipped the same day ordered. Great product and good price on shipping."

Detailed Review Benchmark + -
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-15

"Overall my experience with this store has been positive. There has been much contact between the seller and myself, and every part of the order process has been made aware of. Great experience! I would highly recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-10

"So far I have nothing but good to say about this company. I ordered some teflon mouse tape, and when I pointed out a flaw to them in their review of the tape, they responded almost immediately and apologized, and said they threw in an extra strip of tape. I have not received it yet, but everything about this company looks good to me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability