"IT WILL BE GOOD IF I GET MY PART"

"Prices are better elsewhere, but well…. Still beats the dealership 30% more price "

"Terrible website ordering "

"Canceled order because they couldn't recognize my billing address despite my bank, billers, post office finding me every time."

"Bought a part from them online, and set it for pickup.
Went to the parts department there the next day, and the order wasn't "processed" yet. They claimed it can take 24-48 hours to do the paperwork, because it's not the same as if I had walked into the parts department and just bought something over the counter (even though the online order still came off their existing stock on their shelf.)
Seems to me that the online ordering / pickup process should be at least as fast as if I walked in and bought the part. You need to streamline the paperwork so the order is ready within an hour or two after you receive it."

"I enjoy the prices on original equipment parts, and how fast they ship over to the store."

"You have sent me 3 requests for a review and I have not received a shipment confirmation yet"

"pages take forever to load, never know if it's going to work or not."

"GREAT PRICES AND FREE SHIPPING. CANT BEAT THIS."

"I called the parts store to see if in stock. The total was much more expensive and when I asked, I was told that the web prices are not applicable in store. Check web prices before going to parts store."

"Easy parking, easy park pick up and the service guy (Danny) was great to help me put it on. Quick in and out.
Placing the online order was a little challenging. Too many questions, hard to find the part, too many similar parts. But the parts guy confirmed the part number for me which really helped in placing the online order.
"

"My 15000 miles service and break lights repair was supposed to have taken 60-90 minutes. It took more than 150 minutes and I was told all work was done. Later I was sent a video of my car which informed me that the break light issue was still unresolved. "

"Great service shipping is fast."

"Email exchange helping me identify parts for my Tacoma. "

"I was pleased to see that Fred Anderson Toyota had a low price on the parts that I wanted and a fair price on shipping those parts to me. I checked online and was surprised to see how many advertisers of the parts that I was interested in did not suggest that I include my vehicle identification number to insure that the parts that I was ordering fit. That is a great idea. Thank you for suggesting it."