"More photos of products would be helpful. "
"nothing much to say. Just ordered the item with no problem"
"I was able to enter my Vehicle information and feel confident that I found the correct part because they showed a picture diagram of what I was looking for. The only problem I had was at check out. The system couldn’t find my address so I entered into the shipping section instead of using the check box Same as Billing and it still couldn’t find my address. But I went ahead and finished checking out since I had entered my email and phone number. I figured they could contact me if they couldn’t see the address. I was very pleased with my visit and use of the website. Thank You for making it so user friendly."
"Easy website to navigate, suggestion: there shoul be more photos per item"
"Trying to fix my daughter's Corolla before she heads back to college. Manny talked me through the process and confirmed I had found the right parts online. Love Toyota!"
"you could not confirm my billing address"
"Toyota's parts are excellent, however the ordering process on this website is confusing and requires a lot of detective and guess work to determine if you have selected the correct part for your vehicle.
Updated illustrations would be extremely helpful. Toyota has such potential to have a marketplace like other distributors like Amazon but is lagging in the past with customer communication.
I know it would be difficult, but a wish list item would be to have an optional 3D view of the parts and the ability to select exactly and easily the part one needs."
"The VIN of my Highlander was not recognized and neither was my address"
"It was easy except the website tells me my VIN and my address don't exist. I have lived in my house for 3 years and bought my vehicle new from Toyota. "
"web side not so great hard to find part by name."
"You took the order, took the payment, but this review screen popped up before I have any idea, when or how the order will be filled.. So how would I know? So you have the money and the order, will I get my parts? will they be correct? "
"WAS VERY QUICK AND EASY TRANSACTION "
"Been trying to find this rim for a year!!! Finally got the help I needed from an employer in Hurst! He’s the greatest"
"Why can't the system find my VIN?"
"HAVENT GOTTEN THE PART YET....WE WILL SEE"