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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2022-08-28

ok

"nothing much to say. Just ordered the item with no problem"


Verified
5/5

2022-08-23

Pleased As Punch

"I was able to enter my Vehicle information and feel confident that I found the correct part because they showed a picture diagram of what I was looking for. The only problem I had was at check out. The system couldn’t find my address so I entered into the shipping section instead of using the check box Same as Billing and it still couldn’t find my address. But I went ahead and finished checking out since I had entered my email and phone number. I figured they could contact me if they couldn’t see the address. I was very pleased with my visit and use of the website. Thank You for making it so user friendly."


Verified
5/5

2022-08-22

OEM parts at a fair price

"Easy website to navigate, suggestion: there shoul be more photos per item"


Verified
5/5

2022-08-15

Helping Worried Momma Feel Better

"Trying to fix my daughter's Corolla before she heads back to college. Manny talked me through the process and confirmed I had found the right parts online. Love Toyota!"


Verified
4/5

2022-08-06

address billing prob

"you could not confirm my billing address"


Verified
4/5

2022-08-02

Needs updating

"Toyota's parts are excellent, however the ordering process on this website is confusing and requires a lot of detective and guess work to determine if you have selected the correct part for your vehicle.

Updated illustrations would be extremely helpful. Toyota has such potential to have a marketplace like other distributors like Amazon but is lagging in the past with customer communication.

I know it would be difficult, but a wish list item would be to have an optional 3D view of the parts and the ability to select exactly and easily the part one needs.
"


Verified
2/5

2022-07-24

VIN not recognized Address not recognized

"The VIN of my Highlander was not recognized and neither was my address"


Verified
4/5

2022-07-22

NEED TO UPDATE YOUR MAPS

"It was easy except the website tells me my VIN and my address don't exist. I have lived in my house for 3 years and bought my vehicle new from Toyota. "


Verified
3/5

2022-07-21

online order

"web side not so great hard to find part by name."


Verified
3/5

2022-07-20

How would I know..

"You took the order, took the payment, but this review screen popped up before I have any idea, when or how the order will be filled.. So how would I know? So you have the money and the order, will I get my parts? will they be correct? "


Verified
5/5

2022-07-18

GREAT

"WAS VERY QUICK AND EASY TRANSACTION "


Verified
5/5

2022-07-14

Manny is the man!

"Been trying to find this rim for a year!!! Finally got the help I needed from an employer in Hurst! He’s the greatest"


Verified
4/5

2022-07-06

VIN?

"Why can't the system find my VIN?"


Verified
5/5

2022-07-05

MY THE WEB SITE IS...A WEB SITE

"HAVENT GOTTEN THE PART YET....WE WILL SEE"


Verified
4/5

2022-07-03

More descriptive info for parts would be helpful

"Indeed, using diagrams to help users select parts is foundational in getting to the correct replacement. However, it would be nice to have other features, such as a photo of the part, or even assembly instructions be included in this stage of the buying process. Would help me to know what other parts I may need to replace just to refit the new part."