"Indeed, using diagrams to help users select parts is foundational in getting to the correct replacement. However, it would be nice to have other features, such as a photo of the part, or even assembly instructions be included in this stage of the buying process. Would help me to know what other parts I may need to replace just to refit the new part."

"The page is difficult to use, I needed 3 items, tried to continue shopping and somehow had 5 items! I then had to start over to get my 3 items."

"ALL WENT WELL WITH MY PURCHASE"

"Sent wrong air filter, and sent me 30 wheel lock key pouches when I only ordered one."

"Confusing that only certain dealerships appear and not ones closer to customer. Once dealership is selected, no way to change unless closing and reopening browser. "

"Easy to navigate found what I wanted promptly ordered painless."

"Easy to order and priced well."

"After filling out all required info including VIN, your system could not verify my billing address. The only way I could find to fix it was to return to cart, which deleted all the previously entered info. "

"Exactly what I was looking for."

"I called the parts desk before ordering and the woman was very helpful and patient with me while navigating their website (since it’s not the best website). But the customer service made up for it!"

"Excellent technical advise and customer service. I find parts for my Toyota Sienna and within 15-20 minutes I am done. PLUS very good deal.
Thank you very much"

"Very informative. Good prices."

"A bit hard to find parts online but not horrible either. For example putting transmission fluid in the search box did not display fluids yet many other parts did show up not even related to my search. Had to find then put in the part number for the fluid to show up."

"Easy to navigate, simple process and a great price. Thank you"

"My shipping issue was quickly resolved "