"I ordered some Arctic thermal epoxy, it took 13 days for me to receive my order,shipped in padded envelope first class mail and everything is Ok, so I think a little patience is needed. Will buy again."
"Order arrived by regular mail on time. Would shop here again."
"Ordered Arctic 5 Thermal paste with free shipping, they seemed to have the best price I found on net. Received the envelope promptly, but noticed a hole in the envelope and no thermal paste. I'm not sure if it was tampered with, but that wouldn't really be Frosty Tech's fault. I understand this is a low cost item, and the shipping is free, but sending the paste in a standard first class envelope is is risky. The biggest complaint I have is I contacted them about the situation, and never received a response. Given, there really isn't much that can be done since it wasn't insured but a response and an attempt at resolution would have been the right thing to do. Just for that, I'll probably not use them again.
*UPDATE* - Sorry for the "over a year" late update response, but I thought in all fairness for FrostyBytes, I should update my review. Once I posted my bad experience on resellerratings they quickly contacted me offering a product replacement free of charge or a full refund. At the time I received correspondence from Frosty Bytes, I no longer had need for the product and it was a small loss for me on top of being generally too lazy to follow up with them but Kudos to Frosty Bytes for making the effort and absorbing a loss to keep the customer happy. They also mentioned they've since upgraded their shipping methods to avoid product loss during shipping. Doh, I just realized after writing this review they no longer seem to be in business, ah well!"
"Ordered a Zalman CNPS7000B-Cu LED CPU heatsink just this Tuesday and it arrived today in a well packaged box 3 days later. Very competitive prices on CPU heatsinks. I'll be back building my next system. New hidden treasure amongst the NewEgg/Zipzoomfly's."
"Bought some Arctic Silver 5 Thermal Paste with Free Shipping. The item was already on sale, yet they gave me an additional discount. WOW! I don't think anyone can beat that. Thanks Frosty Bytes!
You just earned yourself a soon to be "Returning Customer"
Al"