ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-12-17

"Shipped right away and just what I ordered."


Verified
5/5

2014-12-17

"Excellent experince. Would highly recommend doing business with. Order arrived as expected and was well packed"


Verified
4/5

2014-12-17

"Happy with Service, quick response to issues. had what i was looking for"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-12-17

"Great selection of computer goodies that are otherwise hard to find!
"


Verified
5/5

2014-12-16

"Order was promptly shipped. I ordered in error some Memory LC EK blocks which will not work, Sent back in and canceled the memory blocks. Painless and friendly. Expect more business from me!"


Verified
4/5

2014-12-16

"The products are good, the shipping rate was somewhat okay but the policies really made me try seeking other websites first. What happens if my order arrives damaged? I have to pay for that to go back, on top of already having had to pay the original shipping. If the product really doesn't work for me? Restocking fee immediately. These policies really are not consumer friendly and steer away traffic that can get better customer service and policies from Amazon, with free shipping to boot. I understand that they have to make money but your consumer has to come first, and like many other retail giants have figured out, even if you lose a few bucks here and there on return shipping and the labor to restock the item, you overall make up for that with more returning customers and shining reviews. I only shop on this site if I absolutely can't find the item anywhere else. On other sites I have the confidence that if anything goes wrong, they have my back and will make everything all better without costing me more money. This site gives me almost the opposite feeling in that if anything gets messed up, I'm pretty much on my own here and that explains why an identical product will be sold out everywhere else, but this site still has many in stock."


Verified
5/5

2014-12-16

"Great selection of items. Modders heaven"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-12-16

"I have ordered from FrozenCPU twice now. Both times I have been impressed by their service. The website is well designed and more responsive than some competitors. Prices are very competitive and I have always been able to find products that meet my performance/price expectations. They ship quickly and I have regularly received my order within about 4 business days. Finally, anything breakable was well protected and had no scratches or defects. I cannot think of any problems with the overall process and I would recommend FrozenCPU to anyone needing these specialized computer parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-16

"Fast processing and delivery to my house 1600 miles away."


Verified
4/5

2014-12-15

"The SSD mount was too big to fit in my cooler Master case,,, Oh well, the order, shipping was fantastic. Always great service with Frozen CPU."


Verified
5/5

2014-12-14

"Have been buying from these guys for years, wouldn't go anywhere else. Good prices, great selection and terrific customer service. I know when I purchase from them the order will be quick and correct. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-14

"Fair prices, great selection, fast shipping, and overall respectable vendor. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-14

"Great selection and excellent service!"


Verified
5/5

2014-12-14

"on time delivery ... product as advertised ... what more can you ask for?"


Verified
5/5

2014-12-13

"Shipped immediately, items in perfect condition, extremely satisfied. "