"Great experience with the store and salesman Lance. I have made purchases from the loacation in
overland Park, Kansas, and now we are thrilled that we have one in our back door, Independence, Missouri."
"A large store with an extensive selection of various furniture. The staff was friendly and eager to help but wasn't overbearing. Good quality, prices, and selection. "
"Very pleased with the service and the friendliness of the sales staff. Store was clean and easy to navigate through. Any questions I had were easily answered by the sales staff. Wide variety of sofas (which is what we were looking for) and other furniture. I was even offered a cold beverage.
I did not like the cost I had to pay to have them deliver it,(which I live less then 3 miles from their distribution warehouse) but it wasn't a deal breaker.
We have made several purchases in the past 5 years here, and have been pleased with all of our purchases, the staff, and the prices."
"I was looking for lamps. I called the Overland Park store. They found them for me in Belton and called the Belton store to make sure they were there. They also price matched NFM. My only disappointment was that they would not hold the lamps for even a few hours. Luckily they were there when I got there."
"Very good prices and service."
"Very quick and easy buying experience. We didn't feel pressured to purchase any "extras" and were able to find what we wanted and make the purchase headache free! "
"Good experience-clean store-good selection"
"I thought the showroom was lovely and not nearly as overwhelming as "you know who". The service people were not high pressure but were there to help when I was ready for them. While we had to wait a week for one of the items, they went ahead and delivered the one that was in stock and didn't charge me as seperate delivery fee for the backordered item. All in all the experience was great and I found so many things that I liked that it was hard to narrow it down to just one. "
"Well we had an issue with our couch that we purchased from Furniture Deals. I called them and the guy that took my call never logged it so 3 days later it was like it never happened. This wouldn't have been an issue if it wasn't the week before Thanksgiving. I called back and they said they would send some one out. Well I called back the day before the guy was to come out and fix the couch only to find out that it was the wrong guy and he couldn't fix it until after the holiday. Well this didn't make me happy so I let my husband call back to figure out a solution. We took the couch to the warehouse for them to fix by wednesday before Thanksgiving for pick up. We get ready to pick it up on Wednesday and the guy hadn't fixed it. They were really great at working out a solution and we ended up leaving the warehouse with a replacement couch since they could not/didn't have time to fix the original before the holiday. I really appreciate their willingness to work with us to resolve the issue and actually made us feel like we mattered and they were concerned with helping us. It was a stressful couple of days, but I believe they were sincere in their concern for our problem."
"I bought a dresser for my at furniture deals great value and service would highly recommend this store."
"Great service and fast delivery. Would recommend."
"I happen to drive by Furniture Deals a week ago and was in the market for some bedroom chest of drawers anyway, so stopped in. Wow! The store had the best prices on everything! The sales staff was so helpful. I ended up buying 2 chest of drawers and a night stand at a deal I just couldn't pass up! I have recommended this store to everyone I talk to. I'll go back when I redo the next room. Thanks Furniture Deals!"
"We love our new love seat! Our salesman was great and very helpful. Overall a wonderful experience. "
"salesman was very helpful and delivery guys were very polite. we like the matress so far, only slept on it one night. overall a good experience."
"Great price and quality. Good customer service. Liked the ability to pick up myself. "