"We had a great experience. Customer service was great with prompt delivery."
"The sales team was great, selection was great."
"I was told that the furniture that I purchased would be at the store in 3 business days. I returned to pick up the furniture 5 days later to find out that it was still at the Peculiar warehouse so I had to drive out there to pick it up."
"Brandon was very good sales person very helpfull"
"Staff was extremely knowledgable and helpful in every aspect. Found what I went in the store for and purchased it on first visit."
"I had a great experience shopping for and purchasing items from Furniture Deals. They are very customer service friendly and my transaction went very smoothly. I will return in the future for anything I need.
Thanks Furniture Deals!!!"
"i really like my set but had to exchange due to 3 issues to back of couch and when exchanged, only the base was switched out so i didnt like that"
"It was a really great experience! They lady who helped us was really nice and extremely helpful. She showed us different selections that we're in our price range and really knew the store and products."
"We looked everywhere and finally found a beautiful bedroom set at furniture deals. The staff was friendly, the credit process was quick and we got it on sale! The delivery guys showed up a half hour ahead of schedule and kind of rushed us through the setup, so much so that I didn't have a chance to look over the pieces before having to sign for them. Once they left I realized there was a tear in the footboard, I called customer service and they said they'd replace it no problem."
"Everything was going well with my order until it came to shipping. I received an automated call telling me to go to homedirectusa.com and schedule a delivery date and time. This website required a bunch of information and I filled it out in detail. Then on the DAY OF delivery I got a call at night from some woman wanting to schedule the delivery. Um, hello, it was supposed to be here already and I spent the ENTIRE DAY waiting for the delivery. She, unapologetically, said, "Oh yeah, we're trying out a new system and its not working for us." It won't come for another week. "
"Brandon and Dave were awesome!!!! They gave me the best deals."
"Best place to purchase furniture in the Mid-West!!!"
"Excellent furniture, excellent and professional service from the delivery team. I will buy from Furniture Deals again. "
"I really like the score, furniture delivered on time but one item was marked up and covered with furniture marker, not cool but its being replaced as is should glad we bought protection plan. "
"Price and selection were great, but the end tables we ordered were incorrect. Once we went to resolve the issue and went to the warehouse in Peculiar, they were still wrong. The store essentially said "wow, that is unfortunate" but no attempts to actually rectify it were made. The issue was that the sales clerk entered the wrong tables, so we returned them to shop elsewhere."