ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-05-24

Easy Process

"My husband and I were shopping for a chair. There was a large selection in many styles. We actually purchased two chairs. Our salesman was profession, friendly and very helpful."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-05-24

Herman & Diane

"We had a wonderful experience at Furnitureland South. The service was very professional; and the hospitality was excellent. We certainty enjoy our stay at Furnitureland and it is truly the largest furniture store in the world."


Verified
5/5

2017-05-24

Above and beyond expectations.

"This is the second time that I have visited Furnitureland South. On both occasions, I have had the pleasure of having Emily Tesh as my designer/salesperson. Emily, by far, exceeded all of my customer service expectations! She is friendly, knowledgeable, professional, and very patient! Emily was able to answer all of my questions; providing me with prices and delivery time estimates as I browsed the numerous furniture vendors. After about 7 hours of shopping and inquiries, I finally made a choice on a couple of furniture items. After all of the time that passed, Emily showed ZERO signs of negativity (which I often experience when shopping at other furniture stores). My drive to Furnitureland South is 10 hours (round-trip), and I will definitely do the drive again for future furniture purchases.

To sum up...I think that Furnitureland South is the best place to shop for furniture, and Emily Tesh is an awesome asset to your company!

Thanks,

J. Hughey
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-05-24

Satisfied customer!

"Excellent price. Great delivery people to set up. Wonderful sales person who made it all happen."


Verified
5/5

2017-05-24

Long distance order

"Deborah is a great resource. She helped me pick out and order an entire dining room from Maryland"


Verified
5/5

2017-05-24

Raymond made the sale!

"Even though he was on vacation......we've worked with Raymond Pendry for years for our Furnitureland purchases and ALWAYS had good results. We popped in unannounced last Saturday and he was off! Didn't matter. We called him on his cell phone and he responded professionally, although 200 miles away! We chatted with the manufacturers rep and got the details straight.....and, first thing Monday Raymond puts it all together and makes the sale......kudos to a solid sales person and a great place to do business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-05-23

Quality furniture

"I shop at Furnitureland south because of the quality of the furniture sold. The staff is always helpful but never pushy. That is a plus for me. I don't like a salesperson that follows my every footstep. The sales staff introduce themselves; respect my wish to browse on my own; then check with me occasionally to see if I need assistance."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-23

Rob and Debra are awesome!

"Rob and Debra helped me in the Outlet and I would highly recommend them both. They were very knowledgeable, personable, and patient with me as I made up my mind.

I will be back!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-23

Huge inventory; great prices and super nice personnel

"I have been coming to Furnitureland South for about 15 years and I have always worked with Diane Jackson. The furniture quality, selection and prices are unbeatable. Shipping rates are essentially free. Diane has a great eye, sweet personality and is always fun to work with. I would not buy anywhere but Furnitureland South. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-23

"Best way to shop! Dedra Powers is amazing to work with at FLS!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2017-05-23

Rude and problems

"The customer support and sales person was rude. Many problems with delivery and damage. Still trying to get it corrected. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-05-23

Ordered furniture. Really great experience so far.

"Ordered furniture. Great experience so far!!"


Verified
5/5

2017-05-23

Great

"Ordering and getting delivery has been great and the price beat everyone."


Verified
5/5

2017-05-23

Excellent experience!

"This was the second time we worked with Becky Shaw and on both occasions we had an excellent customer experience. Becky is extremely knowledgeable and shared valuable insights on design / style / color options which helped in our decision making. The contracting process was seamless and Becky made the whole experience (twice) a real pleasure. In fact, I just reached out to Becky today with a question about a club chair I had seen online. She is able to order that chair for me at a significant discount well below the MSRP in the magazine featuring the same chair from the same mfg. I plan to order the chair tomorrow.

FLS is a great place to shop and if Becky is representative of the other designers then you can expect an amazing selection, terrific prices, and an amazing customer experience. FYI - we ordered a sofa, two Baker chairs and a coffee table from FLS in 1985. Early days, pre-internet but we saw a story about them in a magazine at the time and conducted the entire transaction by phone. We found furniture we liked at Bloomingdales in Manhattan and provide the info from the tags to FLS. They gave us the material requirements and we purchased the fabric and sent it to FLS. About 8 weeks later we received the furniture with the full mfg. warrant (i.e. lifetime warranty from Baker). All in, including the cost of the material, etc. we paid approx. 60% of what the same furniture would have cost at Bloomingdales - and the transaction was seamless, even then. I highly recommend FLS and Becky Shaw.
"


Verified
5/5

2017-05-23

Furniture's best

"Excellent salesperson in Ray Haire. Very patient and informative."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases